Invention Grant
- Patent Title: Method and apparatus for managing interruptions from different modes of communication
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Application No.: US14563224Application Date: 2014-12-08
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Publication No.: US09654941B2Publication Date: 2017-05-16
- Inventor: Vikram Kumaran , John Christopher Cottrell
- Applicant: Cisco Technology, Inc.
- Applicant Address: US CA San Jose
- Assignee: Cisco Technology, Inc.
- Current Assignee: Cisco Technology, Inc.
- Current Assignee Address: US CA San Jose
- Agency: Meunier Carlin & Curfman LLC
- Main IPC: H04M1/725
- IPC: H04M1/725 ; H04W4/12 ; H04L29/08 ; G06Q30/02 ; H04L12/58

Abstract:
Methods and apparatus for managing interruptions in a multiple communication mode environment are provided herein. For example, a method may include receiving at least first instance of communication data associated with a first communication mode; obtaining first attribute data related to the first instance of communication data; classifying the first instance of communication data into first category based on the first attribute data using the interruption management device; and determining whether to interrupt a user by delivering the first instance of communication data based on the first category. The first category may be selected from a plurality of predetermined categories using a classification algorithm.
Public/Granted literature
- US20150094032A1 METHOD AND APPARATUS FOR MANAGING INTERRUPTIONS FROM DIFFERENT MODES OF COMMUNICATION Public/Granted day:2015-04-02
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