Invention Grant
- Patent Title: Method and apparatus for providing call flow information to terminal devices
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Application No.: US14664122Application Date: 2015-03-20
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Publication No.: US09661035B2Publication Date: 2017-05-23
- Inventor: Jonathan Alexander , Keith Meyers
- Applicant: VONAGE NETWORK LLC
- Applicant Address: US GA Atlanta
- Assignee: Vonage Business Inc.
- Current Assignee: Vonage Business Inc.
- Current Assignee Address: US GA Atlanta
- Agency: Moser Taboada
- Agent Joseph Pagnotta
- Main IPC: H04M7/00
- IPC: H04M7/00 ; H04L29/06 ; H04M3/22 ; H04M3/46 ; H04M3/42 ; H04M3/54

Abstract:
Methods and apparatus for providing call flow information to devices associated with call flow destinations are provided herein. In some embodiments, a method for providing call flow information to a terminal device comprises receiving a communication specifying an initial destination from a calling party, and at least one of assigning the received communication to a terminal device associated with the initial destination and an alternate destination, forwarding the received communication from a terminal device associated with the initial destination to a terminal device associated with the alternate destination, or re-assigning the received communication to a terminal device associated with the alternate destination rather than with the initial destination responsive to a call set up failure. A call flow indicator is generated and transmitted to the terminal device associated with the alternate destination, the call flow indicator including an identifier of the initial destination and an identifier of the alternate destination.
Public/Granted literature
- US20160277587A1 METHOD AND APPARATUS FOR PROVIDING CALL FLOW INFORMATION TO TERMINAL DEVICES Public/Granted day:2016-09-22
Information query