According to one embodiment, a system for providing error assistance for a device is disclosed. The error assistance is provided to an optical head-mounted display (OHMD) of a user. The system includes a server configured to receive an input, including one or more identifiers for the device, from the OHMD of the user or a mobile device of the user. The identifiers may include at least one of a serial number of the device, an identifier scanned from a tag of the device, and an error code identifying the device error. The server identifies the device and device error based on the identifiers. The server determines instructions for fixing the device error and generates an augmented display to provide on the OHMD of the user. The augmented display includes an image, icon, text, audio, or video, representative of a part of the device or an instruction for repairing the device.