- Patent Title: Presentation of contextual information in a co-browsing environment
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Application No.: US13788071Application Date: 2013-03-07
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Publication No.: US09665653B2Publication Date: 2017-05-30
- Inventor: Gaurav Moreshwar Badge , Deep Subhash Pai
- Applicant: Avaya Inc.
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: G06F17/30
- IPC: G06F17/30

Abstract:
Embodiments described herein provide systems and methods for presenting contextual information in a co-browsing environment. In a particular embodiment, a method provides receiving an instruction in a co-browsing server to initiate a co-browsing session for a website with a first client and a second client. The method further provides determining contextual information related to a user of the first client and the website. The method further provides presenting the website at the first client and presenting the website at the second client, wherein an indication of the contextual information is overlaid on the website at the second client.
Public/Granted literature
- US20140258889A1 PRESENTATION OF CONTEXTUAL INFORMATION IN A CO-BROWSING ENVIRONMENT Public/Granted day:2014-09-11
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