Invention Grant
- Patent Title: Business systems management mobile administration
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Application No.: US13690081Application Date: 2012-11-30
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Publication No.: US09727835B2Publication Date: 2017-08-08
- Inventor: Max S. Bortolin , Guilherme S. Elias , Marcos Vinicius L. Paraiso , Marcos D. Sylos , Fabio M. Tanada , Sergio Varga
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Schmeiser, Olsen & Watts
- Agent John Pivnichny
- Main IPC: G06Q10/06
- IPC: G06Q10/06

Abstract:
A method and system for remotely managing business processes via a mobile device is provided. The method includes enabling, for a user, an application integrated with analytic models and geo-positioning technology. The user and a location of the user are identified. Preferences associated with the user are identified and a status of business processes associated with the entity at the location is monitored. In response, a status of the entity at the location is determined. Status data associated with the status is presented to the user via the mobile device. The status data is based on the preferences. The user may initiate an escalation process based on the status provided.
Public/Granted literature
- US20140156354A1 BUSINESS SYSTEMS MANAGEMENT MOBILE ADMINISTRATION Public/Granted day:2014-06-05
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