Invention Grant
- Patent Title: Tracking incomplete transactions in correlation with application errors
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Application No.: US14697427Application Date: 2015-04-27
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Publication No.: US09747152B2Publication Date: 2017-08-29
- Inventor: Konstantinos Polychronis
- Applicant: SPLUNK INC.
- Applicant Address: US CA San Francisco
- Assignee: Splunk Inc.
- Current Assignee: Splunk Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Shook, Hardy & Bacon L.L.P.
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/07 ; G06Q20/32 ; G06Q20/38 ; G06Q20/40

Abstract:
Various methods and systems for tracking incomplete purchases in correlation with application performance, such as application errors or crashes, are provided. In this regard, aspects of the invention facilitate monitoring transaction and application error events and analyzing data associated therewith to identify data indicating an impact of incomplete purchases in relation to an error(s) such that application performance can be improved. In various implementations, application data associated with an application installed on a mobile device is received. The application data is used to determine that an error that occurred in association with the application installed on the mobile device correlates with an incomplete monetary transaction initiated via the application. Based on the error correlating with the incomplete monetary transaction, a transaction attribute associated with the error is determined.
Public/Granted literature
- US20160314033A1 TRACKING INCOMPLETE TRANSACTIONS IN CORRELATION WITH APPLICATION ERRORS Public/Granted day:2016-10-27
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