The present invention relates to an aqueous alkanolamine solution for the removal of hydrogen sulfide from gaseous mixtures containing hydrogen sulfide. The aqueous alkanolamine solution comprises (i) an amino compound with the formula: R1R2NCH2CH(OH)CH2OH wherein R1 and R2 independently represent lower alkyl groups of 1 to 3 carbon atoms, (ii) piperazine, and (iii) optionally a physical solvent, wherein said solution does not contain a strong acid. Further, the present invention relates to a process for removing hydrogen sulfide from a gaseous mixture containing hydrogen sulfide, and additionally other acid gases, if present, for example carbon dioxide, comprising the step of contacting the gaseous mixture contain hydrogen sulfide with the aqueous alkanolamine solution, preferably wherein the temperature of the aqueous alkanolamine solution is equal to or greater than 140° F. Examples of the gaseous mixtures include natural gas, synthesis gas, tail gas, and refinery gas.