Invention Grant
- Patent Title: Processing electronic mail replies
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Application No.: US14928242Application Date: 2015-10-30
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Publication No.: US09942176B2Publication Date: 2018-04-10
- Inventor: Zachary Crisman , Siddharth Vivek Joshi , Jamie J. Sheehan , Charles E. Dannaker
- Applicant: Amazon Technologies, Inc.
- Applicant Address: US WA Seattle
- Assignee: Amazon Technologies, Inc.
- Current Assignee: Amazon Technologies, Inc.
- Current Assignee Address: US WA Seattle
- Agency: Thomas | Horstemeyer, LLP
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; H04L12/58 ; G06Q30/02 ; H04L9/32 ; H04L29/12

Abstract:
Disclosed are various embodiments for processing electronic messages and/or reply electronic messages. A contact entry associated with a user issue is created. A unique token associated with the contact entry is generated. Electronic messages sent to the user are generated with a reply-to address that incorporates the token.
Public/Granted literature
- US20160050164A1 PROCESSING ELECTRONIC MAIL REPLIES Public/Granted day:2016-02-18
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