公开(公告)号：US09942176B2

公开(公告)日：2018-04-10

申请号：US14928242

申请日：2015-10-30

Applicant: Amazon Technologies, Inc.

Inventor： Zachary Crisman ,  Siddharth Vivek Joshi ,  Jamie J. Sheehan ,  Charles E. Dannaker

IPC: G06Q30/00 ,  H04L12/58 ,  G06Q30/02 ,  H04L9/32 ,  H04L29/12

CPC classification number: H04L51/02 ,  G06Q30/00 ,  G06Q30/016 ,  G06Q30/0281 ,  H04L9/3228 ,  H04L51/28 ,  H04L61/1564 ,  H04L61/307 ,  H04L2209/42

Abstract: Disclosed are various embodiments for processing electronic messages and/or reply electronic messages. A contact entry associated with a user issue is created. A unique token associated with the contact entry is generated. Electronic messages sent to the user are generated with a reply-to address that incorporates the token.

公开(公告)号：US20160050164A1

公开(公告)日：2016-02-18

申请号：US14928242

申请日：2015-10-30

Applicant: Amazon Technologies, Inc.

Inventor： Zachary Crisman ,  Siddharth Vivek Joshi ,  Jamie J. Sheehan ,  Charles E. Dannaker

IPC: H04L12/58 ,  H04L29/12

CPC classification number: H04L51/02 ,  G06Q30/00 ,  G06Q30/016 ,  G06Q30/0281 ,  H04L9/3228 ,  H04L51/28 ,  H04L61/1564 ,  H04L61/307 ,  H04L2209/42

Abstract: Disclosed are various embodiments for processing electronic messages and/or reply electronic messages. A contact entry associated with a user issue is created. A unique token associated with the contact entry is generated. Electronic messages sent to the user are generated with a reply-to address that incorporates the token.

Abstract translation: 公开了用于处理电子消息和/或回复电子消息的各种实施例。 创建与用户问题相关联的联系人条目。 生成与联系人条目相关联的唯一令牌。 发送给用户的电子消息将生成包含令牌的回复地址。