The present application discloses a call origination anomaly handling method and apparatus. Said method comprises: sending a first call request message by means of a first PS domain; and in cases where a first call origination anomaly occurs, executing a first operation, the first operation comprising any one of the following: sending the first call request message by means of a second PS domain; disabling a VoLTE function, and sending the first call request message by means of a CS domain; re-registering in the second PS domain, and sending the first call request message by means of the second PS domain; and sending a second call request message to a first account by means of a target application program, the first account corresponding to an account indicated by the first call request message.