摘要:
A computer system for facilitating the return of one or more items from a particular retailer to a particular attended delivery/pickup location is described. In various embodiments, the system is configured for: 1) receiving a request from a particular user to return for an at least partial refund a particular item purchased from the particular retailer; 2) confirming (e.g., automatically) that the particular retailer will accept the particular item for the at least partial refund; and 3) facilitating the return of the particular item in any number of ways including, for example, shipping the particular item back to the particular retailer.
摘要:
Various embodiments of the present invention are directed to an efficiency management system configured for evaluating various operational efficiencies based on operational data. In certain embodiments, the efficiency management system is adapted for use as a vehicle fleet management system and configured for receiving operational data from a fleet of vehicles and vehicle operators, and for segmenting the received operational data into a plurality of activity segments. Various embodiments of the vehicle fleet management system may also be further configured for generating a graphical representation of the identified activity segments.
摘要:
According to various embodiments, a fleet management system is provided for capturing, storing, and analyzing telematics data to improve fleet management operations. The fleet management system may be used, for example, by a shipping entity (e.g., a common carrier) to capture telematics data from a plurality of vehicle sensors located on various delivery vehicles and to analyze the captured telematics data. In particular, various embodiments of the fleet management system are configured to analyze engine idle data in relation to other telematics data in order to identify inefficiencies, safety hazards, and theft hazards in a driver's delivery process. The fleet management system may also be configured to assess various aspects of vehicle performance, such as vehicle travel delays and vehicle speeds. These analytical capabilities allow the fleet management system to assist fleet managing entities, or other entities, in analyzing driver performance, reducing fuel and maintenance costs, and improving route planning.
摘要:
A system and method is disclosed for facilitating international return of dutiable goods. A typical application involves a purchaser buying goods on-line, resulting in shipping the goods internationally to the purchaser. After receipt of the goods, the purchaser determines that return of the goods is necessary. The purchaser contacts the merchant selling the goods to request returning the goods. The merchant, in turn, communicates to the carrier delivering the goods that an international return is requested. The merchant provides certain information to the carrier allowing the carrier to make available the necessary documentation required by the customer to return the goods to the merchant. The documentation includes a properly completed commercial invoice that is made available to the consignee. The consignee can then sign and use the documentation for returning the item. The documentation may be variously provided to the customer either by the merchant or the carrier.
摘要:
The present invention provides a system and method for conducting a management session between a supervisor and an employee or other subordinate. The system utilizes a handheld personal computer (12) that is programmed with multiple supervisory functions (40, 42, 44), which are displayed in an integrated format to reduce the number of supervisory sessions required for a given employee. The system also provides for the capture and storage (24) of automatic work measurement data, which can be integrated with other work measurement data captured by one or more sensing devices within the employee's workspace, and performance to standards can be reviewed in real time via real-time alerts or at the end of the evaluation (16, 32).