公开(公告)号：EP0649586A1

公开(公告)日：1995-04-26

申请号：EP93909395.0

申请日：1993-04-26

申请人： BUBB, Anthony John Allen ,  HACKETT-JONES, Frank ,  PASTA, Emanuele

发明人： HACKETT-JONES, Frank, Manoir due Pierre Percee ,  PASTA, Emanuele

IPC分类号： H04M3 ,  H04M11 ,  H04Q3

CPC分类号： H04Q3/625 ,  H04M3/38 ,  H04M3/42314 ,  H04M3/487 ,  H04M3/4872 ,  H04M3/493 ,  H04M11/00 ,  H04M11/08 ,  H04M11/085

摘要： A PABX switching network adapted to provide an interactive communication service to hotel guests comprises guest extension lines (4) each serving a telephone apparatus (3) located in individual guest rooms (2). The PABX system (1) is capable of interrogating a property management system (7) identifying the status of each guest room, and to couple a calling telephone apparatus (3) to an interactive call answering system (9) in order to provide a variety of call answering services to a hotel guest, depending upon the status of the guest room as indicated by the property management system (7). Each telephone station (3) incorporates a unique identify signal providing means that is capable of being interrogated by the PABX (1) in order to enable information from the property management system (7) to be coordinated to the individual hotel guest rooms.

摘要翻译： 适用于为酒店客人提供交互式通信服务的PABX交换网络包括每个服务于位于各个客房（2）中的电话设备（3）的客人分机线路（4）。 PABX系统（1）能够询问识别每个客房的状态的物业管理系统（7），并且将呼叫电话装置（3）耦合到交互式呼叫应答系统（9）以提供多种 根据物业管理系统（7）指示的客房状态，向旅馆客人提供呼叫应答服务。 每个电话站（3）包括一个唯一的识别信号提供装置，该识别信号提供装置能够被PABX（1）询问，以便使得来自财产管理系统（7）的信息能够与各个旅馆客房相协调。