公开(公告)号：EP2469466A1

公开(公告)日：2012-06-27

申请号：EP10196223.1

申请日：2010-12-21

Applicant: ABB Inc.

Inventor： Schroeder, John ,  Schuh, Lothar ,  Wnek, Maciej

IPC: G06Q90/00

CPC classification number: G05B15/02 ,  G06Q10/06 ,  G06Q50/04 ,  H04L51/00 ,  Y02P90/30

Abstract: Systems and other embodiments for causing a service request to be produced are described. A system can comprise an analysis component that evaluates an information set to produce an evaluation result. The information set can include a first piece of information from a first information source and a second piece of information from a second information source. The system can also comprise a determination component that proactively makes a determination on if a service request should be produced, where the determination based, at least in part, on the evaluation result. The system can further comprise a production component that causes the service request to be produced in response to the determination being positive.

Abstract translation: 描述了用于产生服务请求的系统和其他实施例。 系统可以包括评估信息集以产生评估结果的分析组件。 信息集可以包括来自第一信息源的第一信息和来自第二信息源的第二信息。 系统还可以包括确定组件，其主动地确定是否应该产生服务请求，其中至少部分地基于评估结果进行确定。 该系统可以进一步包括生成部件，其使得响应于该确定是正的而产生服务请求。