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    Subscriber call routing process system
    1.
    发明公开
    Subscriber call routing process system 失效
    用户呼叫路由处理系统

    公开(公告)号：EP0559979A3

    公开(公告)日：1995-05-24

    申请号：EP92307752.3

    申请日：1992-08-26

    申请人： ADVANTIS

    发明人： Reynolds, Henry Statham ,  Bonkowski, Edward Francis ,  Dalsky, Joel Dennis ,  Pannell, Dean Ross ,  Schmidt, Joyce Jean

    IPC分类号： H04Q3/64 ,  H04Q3/545

    CPC分类号： H04M3/523 ,  G06F19/00 ,  H04M3/36 ,  H04M3/5233 ,  H04M3/5234 ,  H04M3/5235 ,  H04M3/5237 ,  H04M3/5238 ,  H04M7/00 ,  H04M2203/408 ,  H04M2207/12 ,  H04Q3/0016 ,  H04Q3/0029 ,  H04Q2213/1305 ,  H04Q2213/13056 ,  H04Q2213/13072 ,  H04Q2213/13097 ,  H04Q2213/13103 ,  H04Q2213/13106 ,  H04Q2213/13138 ,  H04Q2213/13141 ,  H04Q2213/13199 ,  H04Q2213/13256 ,  H04Q2213/13332 ,  H04Q2213/13343 ,  H04Q2213/13345 ,  H04Q2213/13377 ,  H04Q2213/13504 ,  H04Q2213/13526 ,  H04Q2213/13547 ,  H04Q2213/13564

    摘要： A method is described for routing calls outside of a carriers network based on characteristics of the call, the attributes of the caller, the status of subscriberprovided resource, and the status of network telephone provided facilities. Information about the call and the caller's identification is sent from the public switched telephone network (100) to a subscriber call routing processor. The carrier is directed by the routing processor to route the call to the subscriber's resource (108, 109, 110) best able to handle the call. Information about the call and the business relationship the caller has with the subscriber is used by the routing processor to determine which type of resource is needed to handle the call. The routing processor then chooses the particular resource (108, 109, 110) of that type to which the call is to be routed based on the current status of the resource, the status of the network-provided facilities, and the criteria established by the subscriber for selecting between alternative resources. Resource types may include any PSTN terminations, including automatic call distributors, audio response units, modems, and individual stations. The routing processor may also send information to the carrier to be delivered to the subscriber resource to assist in handling the call.

    摘要翻译： 描述了一种用于根据呼叫的特征，呼叫者的属性，用户提供的资源的状态以及网络电话提供设施的状态来路由在运营商网络之外的呼叫的方法。 关于呼叫和呼叫者的标识的信息从公共交换电话网（100）发送到用户呼叫路由处理器。 载体由路由处理器指示将呼叫路由到最能够处理呼叫的用户资源（108,109,110）。 关于呼叫的信息和呼叫者与订户之间的业务关系由路由处理器用来确定处理呼叫需要哪种类型的资源。 路由选择处理器然后基于资源的当前状态，网络提供的设施的状态以及由该网络提供的设施的状态以及由该路由处理器建立的标准来选择该呼叫将被路由到的那个类型的特定资源（108,109,110） 用户在备选资源之间进行选择。 资源类型可能包括任何PSTN终端，包括自动呼叫分配器，音频响应单元，调制解调器和各个站点。 路由选择处理器也可以向运营商发送信息以传递给用户资源以协助处理呼叫。

    Subscriber call routing process system
    2.
    发明公开
    Subscriber call routing process system 失效
    Verilbeitungssystem zur LeitweglenkungfürTeilnehmeranrufe。

    公开(公告)号：EP0559979A2

    公开(公告)日：1993-09-15

    申请号：EP92307752.3

    申请日：1992-08-26

    申请人： ADVANTIS

    发明人： Reynolds, Henry Statham ,  Bonkowski, Edward Francis ,  Dalsky, Joel Dennis ,  Pannell, Dean Ross ,  Schmidt, Joyce Jean

    IPC分类号： H04Q3/64 ,  H04Q3/545

    CPC分类号： H04M3/523 ,  G06F19/00 ,  H04M3/36 ,  H04M3/5233 ,  H04M3/5234 ,  H04M3/5235 ,  H04M3/5237 ,  H04M3/5238 ,  H04M7/00 ,  H04M2203/408 ,  H04M2207/12 ,  H04Q3/0016 ,  H04Q3/0029 ,  H04Q2213/1305 ,  H04Q2213/13056 ,  H04Q2213/13072 ,  H04Q2213/13097 ,  H04Q2213/13103 ,  H04Q2213/13106 ,  H04Q2213/13138 ,  H04Q2213/13141 ,  H04Q2213/13199 ,  H04Q2213/13256 ,  H04Q2213/13332 ,  H04Q2213/13343 ,  H04Q2213/13345 ,  H04Q2213/13377 ,  H04Q2213/13504 ,  H04Q2213/13526 ,  H04Q2213/13547 ,  H04Q2213/13564

    摘要： A method is described for routing calls outside of a carriers network based on characteristics of the call, the attributes of the caller, the status of subscriberprovided resource, and the status of network telephone provided facilities. Information about the call and the caller's identification is sent from the public switched telephone network (100) to a subscriber call routing processor. The carrier is directed by the routing processor to route the call to the subscriber's resource (108, 109, 110) best able to handle the call. Information about the call and the business relationship the caller has with the subscriber is used by the routing processor to determine which type of resource is needed to handle the call. The routing processor then chooses the particular resource (108, 109, 110) of that type to which the call is to be routed based on the current status of the resource, the status of the network-provided facilities, and the criteria established by the subscriber for selecting between alternative resources. Resource types may include any PSTN terminations, including automatic call distributors, audio response units, modems, and individual stations. The routing processor may also send information to the carrier to be delivered to the subscriber resource to assist in handling the call.

    摘要翻译： 描述了一种用于基于呼叫的特性，呼叫者的属性，用户提供的资源的状态以及网络电话提供的设施的状态来在运营商网络之外路由呼叫的方法。 关于呼叫和呼叫者的识别的信息从公共交换电话网络（100）发送到用户呼叫路由处理器。 载波由路由处理器引导以将呼叫路由到最能够处理呼叫的用户资源（108,109,110）。 有关呼叫的信息和呼叫者与用户的业务关系的信息由路由处理器使用以确定处理呼叫所需的资源类型。 路由处理器然后根据资源的当前状态，网络提供的设施的状态以及由该网络提供的设施建立的标准，选择要呼叫的路由类型的特定资源（108,109,110） 用户在替代资源之间进行选择。 资源类型可以包括任何PSTN终端，包括自动呼叫分配器，音频响应单元，调制解调器和各个站。 路由处理器还可以向载体发送要传送给用户资源的信息，以协助处理呼叫。