公开(公告)号：EP1979828A2

公开(公告)日：2008-10-15

申请号：EP07710433.9

申请日：2007-01-31

申请人： Captaris, Inc.

发明人： HODGES, Brian ,  KINAHAN, Colin ,  ORRELL, Simon ,  ROTH, Rick, R. ,  STEPHENS, Christian ,  BROOOKS, Thomas ,  DENNY, Thomas ,  TATTRIE, Scott, Ian ,  LUM, Marvin, Keith ,  SLONE, Kirk ,  JOBIN, Eric ,  YONG, Daren

IPC分类号： G06F15/16

CPC分类号： G06Q10/06 ,  G06Q10/06311 ,  G06Q10/063112 ,  G06Q10/0633 ,  G06Q10/103

摘要： A facility is described for enabling workflow applications. The facility receives a request to identify an optimized resource list that identifies resources capable of performing a workflow process task. The workflow process task can be associated with a document type relating to a document associated with a workflow envelope. The workflow envelope can store multiple documents of at different document types. The facility includes a workflow engine and a simulation engine. The workflow engine performs workflow process tasks based on the tasks identified in the workflow envelope. The simulation engine can employ modeling and historical data from a workflow metrics data source to generate the optimized resource list and identify identifying resources matching the workflow process tasks identified in the workflow envelope.