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1.发明公开Technique for reducing message notification blockage in Voice Mail Systems 失效Technach zur Reduzierung von Nachrichtenmeldeblockierung in Sprachpostsystemen。
公开(公告)号：EP0595043A2
公开(公告)日：1994-05-04
申请号：EP93115699.6
申请日：1993-09-28
发明人： Khalid, Zafar M. , Ramsay, Rachel , Tennant, Brian
摘要： Method and apparatus are disclosed for dedicating one or more second lines interconnecting a public/private communication system (PCS), such as a Private Branch Exchange (PBX), and a Voice Mail System (VMS) for only providing message notification to communication devices of recipients of voicemail messages via the PCS. A plurality of analog first lines in a hunt group between the PCS and the VMS permit voice communications between callers and the VMS via the PCS. The VMS includes an applications processor which is integrated (coupled) to the PCS. The applications processor determines if a second line to be used only for message notification is part of the plurality of analog first lines in the hunt group. If the second line is part of the plurality of analog first lines, the applications processor accesses the PCS over the second line, and causes the second line to be made inaccessible to the public/private communication system for transmitting incoming calls to the Voice Mail System. When a second line is not part of the plurality of analog first lines, the applications processor accesses the PCS, and causes all incoming calls that are directed to the VMS over this second line to be forwarded to the plurality of analog first lines.
摘要翻译： 公开了专用于互连公共/专用通信系统（PCS）（例如专用交换机（PBX）和语音信箱系统（VMS））的一个或多个第二线路的方法和装置，用于仅向通信设备提供消息通知 通过PCS接收语音邮件消息。 在PCS和VMS之间的寻线组中的多个模拟第一线路通过PCS允许呼叫者和VMS之间的语音通信。 VMS包括集成（耦合）到PCS的应用处理器。 应用处理器确定仅用于消息通知的第二行是寻线组中的多个模拟第一行的一部分。 如果第二行是多个模拟第一行的一部分，则应用处理器通过第二行访问PCS，并且使得第二行不能被公共/专用通信系统访问，用于将来话呼叫发送到语音信箱系统 。 当第二行不是多个模拟第一行的一部分时，应用处理器访问PCS，并且使通过该第二行指向VMS的所有传入呼叫转发到多个模拟第一行。
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2.发明公开Call transfers by voice messaging systems (VMS) integrated to a private branch exchange 失效Anrufweiterleitungen durch Sprachnachrichtensystemen integriert mit einer Nebenstellenanlage。
公开(公告)号：EP0543235A2
公开(公告)日：1993-05-26
申请号：EP92119046.8
申请日：1992-11-06
摘要： Method and apparatus are disclosed for initiating multiple call transfers from a Voice Mail System ("VMS") (20) to telephone extensions on a Private Branch Exchange ("PBX") (12) integrated with the VMS (20). A plurality of first lines (16) between the PBX (12) and the VMS (20) provide voice communication between callers and the VMS via the PBX. The VMS includes an applications processor (24) which is integrated (coupled) to the PBX via an integration link (14). The applications processor (24) determines if at least one of a plurality of second lines in a hunt group (22) are free, and transmits a command to the PBX to effect a call transfer to an extension on the PBX if at least one second line is found free. If no second line is found free, the applications processor places the transfer request in a queue. The plurality of second lines in the hunt group are searched in response to the PBX receiving the special command over the integration link (14) to find a free second line. This second line is used to connect the applications processor to the PBX to complete the call transfer to a particular extension. Once a caller requesting a transfer is connected to the desired extension, the second line is released for use on another call transfer request or a queued transfer request. Concurrently, other call transfers at different stages of transfer are capable of being handled via other ones of the second lines.
摘要翻译： 公开了用于启动从语音信箱系统（“VMS”）到与VMS集成的专用交换机（“PBX”）上的电话分机的多个呼叫转移的方法和装置。 PBX和VMS之间的多条第一行通过PBX提供呼叫者和VMS之间的语音通信。 VMS包括通过集成链路集成（耦合）到PBX的应用处理器。 应用处理器确定寻线组中的多条第二线路中的至少一条是否空闲，并且如果发现至少一条第二条线路，则向集团电话发送一个命令到PBX上的分机上进行呼叫转移。 如果没有找到第二行空闲，则应用处理器将传输请求放入队列中。 响应于PBX通过集成链路接收到特殊命令来搜索寻线组中的多条第二线路以找到空闲的第二线路。 该第二行用于将应用处理器连接到PBX，以完成到特定分机的呼叫转移。 一旦呼叫者请求传输连接到所需的分机，则第二行被释放以用于另一个呼叫转移请求或排队的转移请求。 同时，不同转移阶段的其他呼叫转移能够通过其他第二行处理。
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3.发明公开Call transfers by voice messaging systems (VMS) integrated to a private branch exchange 失效通过语音信息系统（VMS）呼叫转移到私有分支交换
公开(公告)号：EP0543235A3
公开(公告)日：1994-06-15
申请号：EP92119046.8
申请日：1992-11-06
摘要： Method and apparatus are disclosed for initiating multiple call transfers from a Voice Mail System ("VMS") (20) to telephone extensions on a Private Branch Exchange ("PBX") (12) integrated with the VMS (20). A plurality of first lines (16) between the PBX (12) and the VMS (20) provide voice communication between callers and the VMS via the PBX. The VMS includes an applications processor (24) which is integrated (coupled) to the PBX via an integration link (14). The applications processor (24) determines if at least one of a plurality of second lines in a hunt group (22) are free, and transmits a command to the PBX to effect a call transfer to an extension on the PBX if at least one second line is found free. If no second line is found free, the applications processor places the transfer request in a queue. The plurality of second lines in the hunt group are searched in response to the PBX receiving the special command over the integration link (14) to find a free second line. This second line is used to connect the applications processor to the PBX to complete the call transfer to a particular extension. Once a caller requesting a transfer is connected to the desired extension, the second line is released for use on another call transfer request or a queued transfer request. Concurrently, other call transfers at different stages of transfer are capable of being handled via other ones of the second lines.
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4.发明公开
公开(公告)号：EP0595043A3
公开(公告)日：1994-09-07
申请号：EP93115699.6
申请日：1993-09-28
发明人： Khalid, Zafar M. , Ramsay, Rachel , Tennant, Brian
摘要： Method and apparatus are disclosed for dedicating one or more second lines interconnecting a public/private communication system (PCS), such as a Private Branch Exchange (PBX), and a Voice Mail System (VMS) for only providing message notification to communication devices of recipients of voicemail messages via the PCS. A plurality of analog first lines in a hunt group between the PCS and the VMS permit voice communications between callers and the VMS via the PCS. The VMS includes an applications processor which is integrated (coupled) to the PCS. The applications processor determines if a second line to be used only for message notification is part of the plurality of analog first lines in the hunt group. If the second line is part of the plurality of analog first lines, the applications processor accesses the PCS over the second line, and causes the second line to be made inaccessible to the public/private communication system for transmitting incoming calls to the Voice Mail System. When a second line is not part of the plurality of analog first lines, the applications processor accesses the PCS, and causes all incoming calls that are directed to the VMS over this second line to be forwarded to the plurality of analog first lines.
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