摘要:
The document applies to the field of information processing, and provides a method and device for acquiring product information, and a computer storage medium. The method includes that: original comment information of a user relevant to a product is collected from a public platform; the collected original information is filtered; the filtered information is analyzed and information on relevance to the product is acquired; and information on user feedback on the product is acquired by classifying and then counting and analyzing the acquired information on relevance. With what is described here, a problem in acquiring, by related art, information on user feedback on a product, such as high cost, low efficiency, platform bias, and failure to acquire quantitative data for high accuracy and the like, may be solved effectively.