公开(公告)号：EP3819786A1

公开(公告)日：2021-05-12

申请号：EP19207763.4

申请日：2019-11-07

申请人： WILO SE

发明人： Oettmeier, Martin ,  Grave, Sven

IPC分类号： G06F16/242 ,  H04L12/58 ,  G05B19/00 ,  G06F40/30

摘要： The invention relates to a computer-implemented method for configuring and/or displaying status information of a pump (1), comprising the steps of detecting, by a computer system (2), receipt of an input message in form of a plain language query message, a voice message and/or a graphical identification attribute of the pump (1) from a cloud-based conversation interface system (3), whereby the input message is routed by the cloud-based conversation interface system (3) from an instant messaging application installed on a smartphone (5) and/or by the smartphone (5), or of a status message, whereby the status message is routed by the smartphone (5) from the pump (1), analysing, by the computer system (2), the input message and/or the status message for determining a database query based on an analysed pump type, and retrieving, by the computer system (2), from the database in response to the database query at least one response message.