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公开(公告)号:US20050117531A1
公开(公告)日:2005-06-02
申请号:US11028342
申请日:2005-01-03
申请人: Zoran Cetusic , Donald Brown , David Fuller , Robert Harris
发明人: Zoran Cetusic , Donald Brown , David Fuller , Robert Harris
CPC分类号: H04M1/725 , H04M3/42093 , H04M3/42365 , H04M3/4931 , H04M3/5125 , H04M3/5158 , H04M3/5183 , H04M3/523 , H04M3/537 , H04M2201/38 , H04M2207/18 , H04W4/00 , H04W88/14
摘要: A novel system is presented for providing computer telephony services to remote, mobile users. In one form, a server communicates wirelessly with a remote, mobile, personal communication subsystem that includes a wireless voice communication device and a wireless data communication device, through a voice channel and a data channel, respectively. Telephonic communications passing between the wireless voice communication device and the server are controlled by commands and/or informed by communications through the wireless data communication device. The voice channel may carry incoming and/or outgoing calls distributed by an ACD, the calls being accompanied by information transmitted through the data channel that might traditionally have been presented in a “screen pop” or other informational display. In another form, users of the subsystems request and/or receive updates through the data channel regarding the availability status of one or more other users of the system.
摘要翻译: 提出了一种新颖的系统,用于向远程移动用户提供计算机电话服务。 在一种形式中,服务器分别通过语音信道和数据信道与包括无线语音通信设备和无线数据通信设备的远程移动个人通信子系统进行无线通信。 在无线语音通信设备和服务器之间通过的电话通信由命令控制和/或通过无线数据通信设备的通信来通知。 语音信道可以携带由ACD分发的传入和/或传出呼叫,呼叫伴随着可能传统上已经呈现在“屏幕弹出”或其他信息显示中的数据信道发送的信息。 在另一种形式中,子系统的用户通过数据信道请求和/或接收关于系统的一个或多个其他用户的可用性状态的更新。
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公开(公告)号:US20050117570A1
公开(公告)日:2005-06-02
申请号:US11028165
申请日:2005-01-03
申请人: Zoran Cetusic , Donald Brown , David Fuller , Robert Harris
发明人: Zoran Cetusic , Donald Brown , David Fuller , Robert Harris
IPC分类号: H04L12/28 , H04M1/725 , H04M3/493 , H04M3/51 , H04M3/523 , H04M3/537 , H04L12/66 , H04J3/12 , H04Q7/00
CPC分类号: H04M1/725 , H04M3/42093 , H04M3/42365 , H04M3/4931 , H04M3/5125 , H04M3/5158 , H04M3/5183 , H04M3/523 , H04M3/537 , H04M2201/38 , H04M2207/18 , H04W4/00 , H04W88/14
摘要: A novel system is presented for providing computer telephony services to remote, mobile users. In one form, a server communicates wirelessly with a remote, mobile, personal communication subsystem that includes a wireless voice communication device and a wireless data communication device, through a voice channel and a data channel, respectively. Telephonic communications passing between the wireless voice communication device and the server are controlled by commands and/or informed by communications through the wireless data communication device. The voice channel may carry incoming and/or outgoing calls distributed by an ACD, the calls being accompanied by information transmitted through the data channel that might traditionally have been presented in a “screen pop” or other informational display. In another form, users of the subsystems request and/or receive updates through the data channel regarding the availability status of one or more other users of the system.
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