公开(公告)号：US20200027102A1

公开(公告)日：2020-01-23

申请号：US16042770

申请日：2018-07-23

Applicant: Adobe Inc.

Inventor： Jin Xu ,  Zhenyu Yan ,  Wenqing Yang ,  Tianyu Wang ,  Abhishek Pani

IPC: G06Q30/02

Abstract: Quantitative rating systems and techniques are described that prioritize customers by propensity to buy and buy size to generate customer ratings. In one example, a propensity model is used to determine a likelihood of a potential customer to purchase a product, and a projected timeframe buy size for the potential customer is determined. An expected value for the potential customer is generated by combining the likelihood of the potential customer to purchase the product and the projected timeframe buy size. In another example, a ratio model of annualized recurring revenue (ARR) is used to determine a timeframe buy size for an existing customer in consecutive time frames. An upsell opportunity for the existing customer is determined based on the timeframe buy size less an ARR for a current time frame for the existing customer. A rating of the potential or existing customer is output in a user interface.

公开(公告)号：US20220138781A1

公开(公告)日：2022-05-05

申请号：US17577818

申请日：2022-01-18

Applicant: Adobe Inc.

Inventor： Jin Xu ,  Zhenyu Yan ,  Wenqing Yang ,  Tianyu Wang ,  Abhishek Pani

IPC: G06Q30/02

Abstract: Quantitative rating systems and techniques are described that prioritize customers by propensity to buy and buy size to generate customer ratings. In one example, a propensity model is used to determine a likelihood of a potential customer to purchase a product, and a projected timeframe buy size for the potential customer is determined. An expected value for the potential customer is generated by combining the likelihood of the potential customer to purchase the product and the projected timeframe buy size. In another example, a ratio model of annualized recurring revenue (ARR) is used to determine a timeframe buy size for an existing customer in consecutive time frames. An upsell opportunity for the existing customer is determined based on the timeframe buy size less an ARR for a current time frame for the existing customer. A rating of the potential or existing customer is output in a user interface.

公开(公告)号：US11263649B2

公开(公告)日：2022-03-01

申请号：US16042770

申请日：2018-07-23

Applicant: Adobe Inc.

Inventor： Jin Xu ,  Zhenyu Yan ,  Wenqing Yang ,  Tianyu Wang ,  Abhishek Pani

IPC: G06Q30/02

Abstract: Quantitative rating systems and techniques are described that prioritize customers by propensity to buy and buy size to generate customer ratings. In one example, a propensity model is used to determine a likelihood of a potential customer to purchase a product, and a projected timeframe buy size for the potential customer is determined. An expected value for the potential customer is generated by combining the likelihood of the potential customer to purchase the product and the projected timeframe buy size. In another example, a ratio model of annualized recurring revenue (ARR) is used to determine a timeframe buy size for an existing customer in consecutive time frames. An upsell opportunity for the existing customer is determined based on the timeframe buy size less an ARR for a current time frame for the existing customer. A rating of the potential or existing customer is output in a user interface.

公开(公告)号：US11636499B2

公开(公告)日：2023-04-25

申请号：US17577818

申请日：2022-01-18

Applicant: Adobe Inc.

Inventor： Jin Xu ,  Zhenyu Yan ,  Wenqing Yang ,  Tianyu Wang ,  Abhishek Pani

IPC: G06Q30/0202 ,  G06Q30/0204

Abstract: Quantitative rating systems and techniques are described that prioritize customers by propensity to buy and buy size to generate customer ratings. In one example, a propensity model is used to determine a likelihood of a potential customer to purchase a product, and a projected timeframe buy size for the potential customer is determined. An expected value for the potential customer is generated by combining the likelihood of the potential customer to purchase the product and the projected timeframe buy size. In another example, a ratio model of annualized recurring revenue (ARR) is used to determine a timeframe buy size for an existing customer in consecutive time frames. An upsell opportunity for the existing customer is determined based on the timeframe buy size less an ARR for a current time frame for the existing customer. A rating of the potential or existing customer is output in a user interface.

公开(公告)号：US20200027103A1

公开(公告)日：2020-01-23

申请号：US16042882

申请日：2018-07-23

Applicant: Adobe Inc.

Inventor： Jin Xu ,  Zhenyu Yan ,  Wenqing Yang ,  Tianyu Wang ,  Abhishek Pani

IPC: G06Q30/02 ,  G06Q10/06 ,  G06N7/00

Abstract: Prioritization techniques and systems are described that utilize a historical purchase sequence and customer features to prioritize products and services to generate product and service recommendations. In an example, feature data describing a customer and historical purchase data for the customer is received that indicates products or services purchased by the customer. The historical purchase data further includes indicators of when the products or services were purchased by the customer. Then, probabilities of future purchases by the customer of additional products are determined by classifying the additional products using a multiclass classification. The multiclass classification is based on the historical purchase data and the feature data describing the customer. Next, a ranking of the additional products is generated based on the determined probabilities of future purchases. The ranking of the additional products is output in a user interface based on the determined probabilities.