公开(公告)号：US12231377B1

公开(公告)日：2025-02-18

申请号：US17846747

申请日：2022-06-22

Applicant: Amazon Technologies, Inc.

Inventor： Saket Saurabh ,  Anubhav Mishra ,  Fnu Don Manuel ,  Kuai Hu

IPC: H04L51/02 ,  G06F40/166 ,  G06F40/30 ,  G06N5/04

Abstract: Techniques for updating a chatbot definition are described. In some examples, this updating includes receiving an edit to intent characteristics for a stage of a plurality of stages in a chatbot flow, identifying a stage to modify based on at least the received edit, identifying, for the stage, a default update rule based on the chatbot definition, and updating the stage in the chatbot definition by inferring a next step according to one or more rules for the stage including the identified default update rule.