公开(公告)号：US09819794B2

公开(公告)日：2017-11-14

申请号：US14717060

申请日：2015-05-20

Applicant: Avaya Inc.

Inventor： Venkatesh Krishnaswamy ,  Kundan Singh ,  Stephen Brock ,  Joyce Fong ,  Laurent Philonenko

IPC: H04L12/16 ,  H04M3/42 ,  H04L29/06 ,  H04M3/53 ,  H04M3/54 ,  H04M3/56 ,  H04M15/00

CPC classification number: H04M3/42263 ,  H04L65/1096 ,  H04M3/42357 ,  H04M3/42374 ,  H04M3/53 ,  H04M3/54 ,  H04M3/56 ,  H04M15/882 ,  H04M2203/554

Abstract: The system and method identify contact information for a first party. The contact information for the first party includes a plurality of communication endpoints of the first party and a plurality of communication applications for the plurality of communication endpoints of the first party. For example, the plurality of communication endpoints may be a home phone and a cell phone of the first party. The plurality of communication applications may be voice, video, text, and/or virtual reality applications of the first party. An electronic communication request is received from the first party to the second party. In response to receiving the electronic communication request from the first party to the second party, a first communication endpoint of the plurality of communication endpoints for the first party and a first communication application of the plurality of communication applications of the first party is selected based on a rule.

公开(公告)号：US20160344867A1

公开(公告)日：2016-11-24

申请号：US14717060

申请日：2015-05-20

Applicant: Avaya Inc.

Inventor： Venkatesh Krishnaswamy ,  Kundan Singh ,  Stephen Brock ,  Joyce Fong ,  Laurent Philonenko

IPC: H04M3/42 ,  H04M15/00 ,  H04M3/54 ,  H04M3/56 ,  H04L29/06 ,  H04M3/53

CPC classification number: H04M3/42263 ,  H04L65/1096 ,  H04M3/42357 ,  H04M3/42374 ,  H04M3/53 ,  H04M3/54 ,  H04M3/56 ,  H04M15/882 ,  H04M2203/554

Abstract: The system and method identify contact information for a first party. The contact information for the first party includes a plurality of communication endpoints of the first party and a plurality of communication applications for the plurality of communication endpoints of the first party. For example, the plurality of communication endpoints may be a home phone and a cell phone of the first party. The plurality of communication applications may be voice, video, text, and/or virtual reality applications of the first party. An electronic communication request is received from the first party to the second party. In response to receiving the electronic communication request from the first party to the second party, a first communication endpoint of the plurality of communication endpoints for the first party and a first communication application of the plurality of communication applications of the first party is selected based on a rule.

Abstract translation: 系统和方法识别第一方的联系信息。 第一方的联系人信息包括第一方的多个通信端点和第一方的多个通信端点的多个通信应用程序。 例如，多个通信端点可以是家庭电话和第一方的手机。 多个通信应用可以是第一方的语音，视频，文本和/或虚拟现实应用。 从第一方接收到第二方的电子通信请求。 响应于从第一方接收到第二方的电子通信请求，基于第一方的多个通信端点的第一通信端点和第一方的多个通信应用的第一通信应用基于 一个规则。