公开(公告)号：US11695873B2

公开(公告)日：2023-07-04

申请号：US17189573

申请日：2021-03-02

申请人： Avaya Management L.P.

发明人： Isha Renavikar ,  Shahana Mogal ,  Ananda H P

IPC分类号： H04M3/00 ,  H04M3/54

CPC分类号： H04M3/54

摘要： Systems and methods disclosed herein provide intelligent redirection and notification of feature activation. Intelligent redirection includes user configurable rules/conditions for specifying destinations for call redirection. Intelligent redirection may also include notifying the caller of the redirection (including redirection options) and a new destination for the call. Intelligent notification of feature activation includes determining users affected by a feature activation (e.g., target user(s)) and notifying the target user(s) of when the call feature is activated. The intelligent feature notification may also include allowing the target user(s) to accept/reject the activation of the call feature. The intelligent feature notification may further include allowing a user to querying for information related to any call features activated by or on them. In some embodiments, the intelligent feature notification includes receiving an instruction to deactivate the call feature; notifying the target user of the deactivation of the call feature; and deactivating the call feature.

公开(公告)号：US20230208967A1

公开(公告)日：2023-06-29

申请号：US18114266

申请日：2023-02-26

申请人： CenturyLink Intellectual Property LLC

发明人： John Nixon

IPC分类号： H04M3/30 ,  H04M3/54 ,  H04L65/1069 ,  H04M7/00 ,  H04L65/1104

CPC分类号： H04M3/304 ,  H04M3/54 ,  H04L65/1069 ,  H04M7/006 ,  H04L65/1104

摘要： Remote on-demand site link testing is provided. A site link tester (SLT) system includes an SLT connected to a customer's VoIP phone system. The SLT is configured to communicate with a front end client application operating remotely on a user's computing device. The packet-capture application receives instructions from the client application to perform a packet capture in association with the SLT's network interface and/or to operate as an emulated VoIP endpoint and conduct a test call (e.g., to confirm the customer's VoIP system's compliance with 911-associated legislation or to troubleshoot a VoIP issue). Results of the packet capture may be sent to the client application and analyzed for remotely diagnosing and troubleshooting VoIP-related problems. Using the SLT system, the technician is enabled to perform 911-associated legislation compliance and diagnose VoIP issues on-demand from a remote location, which can reduce or eliminate the need for a technician to be on-site.

公开(公告)号：US20190199856A1

公开(公告)日：2019-06-27

申请号：US16286124

申请日：2019-02-26

申请人： LENOVO ENTERPRISE SOLUTIONS (SINGAPORE) PTE.LTD

发明人： Gary D. Cudak ,  Christopher J. Hardee ,  Sarbajit K. Rakshit ,  Adam Roberts

IPC分类号： H04M3/42

CPC分类号： H04M3/42357 ,  H04M1/72566 ,  H04M3/42263 ,  H04M3/4931 ,  H04M3/54 ,  H04W4/02

摘要： Embodiments of the present invention provide a method, system and computer program product for context sensitive contact substitution for mobile communications. In an embodiment of the invention, a method for context sensitive contact substitution for mobile communications includes selecting a contact disposed within a list of contacts in memory of a mobile computing device for use in establishing a telephone call with the selected contact through the mobile computing device. The method also includes determining a context of the telephone call and identifying in the list of contacts an alternate contact to the selected contact based upon the determined context. In this regard, the context may be a location of the mobile computing device, or a time of day of establishing the telephone call, to name two examples. Finally, the method includes establishing the telephone call through the mobile computing device with the alternate contact instead of the selected contact.

公开(公告)号：US20180270359A1

公开(公告)日：2018-09-20

申请号：US15988020

申请日：2018-05-24

申请人： GOLDPEAK INNOVATIONS INC

发明人： Sung June PARK ,  Goang Yel LYU

IPC分类号： H04M3/54 ,  H04W4/80 ,  H04B5/02 ,  H04M1/725

CPC分类号： H04M3/543 ,  H04B5/02 ,  H04M1/7253 ,  H04M3/42348 ,  H04M3/54 ,  H04M2203/1091 ,  H04W4/16 ,  H04W4/80

摘要： In a call forwarding system, a management apparatus of the call forwarding system determines service terminals capable of near field wireless communication within a reception range of near field wireless communication, generates a terminal list, and receives a call event message reporting the receipt of a call from a reference terminal. The management apparatus may transmit a call report message including the terminal list to the reference terminal and the service terminals. The management apparatus may forward the call initially received by the reference terminal to a terminal which transmitted a receipt request message by transmitting a call forwarding request message to the reference terminal. The management apparatus may transmit, to the reference terminal and the service terminals, a receipt report message reporting the call was forwarded. According to a change receipt message or upon non-receipt by an intended terminal, the call may be reforwarded to another terminal.

公开(公告)号：US10075588B2

公开(公告)日：2018-09-11

申请号：US14884455

申请日：2015-10-15

申请人： Microsoft Technology Licensing, LLC

发明人： Vijay Chandrasekaran ,  Nicholas Mark Cordrey

IPC分类号： H04M3/42 ,  H04L12/26 ,  H04M7/00 ,  H04L29/06 ,  H04M3/54 ,  H04M15/00

CPC分类号： H04M3/4228 ,  H04L43/0882 ,  H04L65/1069 ,  H04L65/80 ,  H04M3/54 ,  H04M7/0057 ,  H04M7/006 ,  H04M15/8016 ,  H04M15/8044 ,  H04M15/8214 ,  H04M15/85 ,  H04M15/853 ,  H04M15/88

摘要： A user terminal, the user terminal comprising a communication client application for managing communications with at least one further user terminal over a first network, the communication client application being configured to: determine with respect to at least one outgoing call the first network is a lower bandwidth data network; generate an interrupt message to be displayed; determine a user input in response to the interrupt message; and manage a placement of the communications with the at least one further user terminal over the first network based on the user input.

公开(公告)号：US10057737B2

公开(公告)日：2018-08-21

申请号：US15129417

申请日：2015-07-03

申请人： BOE TECHNOLOGY GROUP CO., LTD. ,  BEIJING BOE OPTOELECTRONICS TECHNOLOGY CO., LTD.

发明人： Jiaheng Wang ,  Feng Bai ,  Jiuxia Yang

IPC分类号： H04W4/16 ,  H04M3/54

CPC分类号： H04W4/16 ,  H04M3/42263 ,  H04M3/54 ,  H04M2201/22 ,  H04M2203/1091 ,  H04M2203/2094 ,  H04W4/021

摘要： The present disclosure discloses a system and a method for automatic call synchronization. When a mobile terminal receives a called signal from a calling mobile terminal and determines that an automatic call synchronization function is enabled by itself, the mobile terminal transmits, to a wireless signal transponder, a call synchronization request which carries identification information and call information of the mobile terminal; a mode recognition unit which is connected to the wireless signal transponder performs an authentication on the mobile terminal according to the identification information of the mobile terminal; and transmits a call access request which carries the identification information and the call information of the mobile terminal to the fixed terminal via the wireless signal transponder, after the authentication on the mobile terminal is passed.

公开(公告)号：US20180198908A1

公开(公告)日：2018-07-12

申请号：US15864853

申请日：2018-01-08

申请人： Global Tel*Link Corporation

发明人： Stephen HODGE ,  Eric GONZALEZ

IPC分类号： H04M3/22 ,  H04M7/00 ,  H04M3/42 ,  H04L29/12 ,  H04L29/06 ,  H04M3/56

CPC分类号： H04M3/2281 ,  H04L61/308 ,  H04L61/3085 ,  H04L65/1006 ,  H04L65/1046 ,  H04L65/105 ,  H04L65/1069 ,  H04L65/403 ,  H04L65/608 ,  H04M3/42102 ,  H04M3/428 ,  H04M3/54 ,  H04M3/56 ,  H04M7/0078 ,  H04M2203/6027

摘要： There is a growing problem in correctional facility telecommunications systems in which parties on a voice call may connect inmate callers with restricted parties. Prison communication systems monitor calls to prevent such activity, but in Voice over Internet Protocol (VoIP) environments such systems may fail to detect this activity. The present disclosure provides details of a system and method for using SIP messages common in VoIP environments to detect illicit activity initiated by a party on a voice call within a controlled environment. Scenarios are detected in which a called party connects an inmate caller to a restricted party via three-way call conferencing, call forwarding, or other call features. Corrective actions are then taken when such activity is detected, such as call blocking or alerting officials illicit activity is occurring.

公开(公告)号：US20180183932A1

公开(公告)日：2018-06-28

申请号：US15800631

申请日：2017-11-01

申请人： SPREADTRUM COMMUNICATIONS (SHANGHAI) CO., LTD.

发明人： Xichun GAO ,  Xianliang CHEN ,  Yiguo ZHAO ,  Yi HE

IPC分类号： H04M3/54

CPC分类号： H04M3/54 ,  H04M3/42153 ,  H04Q2213/282

摘要： A method and an apparatus for call forwarding, a terminal and a network side device are provided in the present disclosure. The method includes: receiving a call request; receiving a call forwarding request made by a user, where a call forwarding destination number is carried in the call forwarding request; and transmitting a response message containing the call forwarding destination number to a network side, so that the network side can forward the call request to a terminal corresponding to the call forwarding destination number according to the response message. The method and the apparatus in the present disclosure can forward an incoming call to any number selected by a user in real time and improve flexibility of call forwarding.

公开(公告)号：US20180176370A1

公开(公告)日：2018-06-21

申请号：US15895684

申请日：2018-02-13

申请人： MITEL NETWORKS, INC.

发明人： ROBERT R. BURNS

IPC分类号： H04M3/42 ,  H04M3/54 ,  H04W4/16 ,  H04M3/58 ,  H04M1/725 ,  H04M3/02 ,  H04W68/00

CPC分类号： H04M3/42365 ,  H04M1/72569 ,  H04M3/02 ,  H04M3/42374 ,  H04M3/54 ,  H04M3/58 ,  H04M2250/12 ,  H04W4/16 ,  H04W68/00

摘要： A method can include accessing, from memory, sensor data in response to detecting an incoming communication to a given communication endpoint, the sensor data representing at least one of a condition of the given communication endpoint or a condition of an operating environment associated with the given communication endpoint. The method can also include applying a profile to the sensor data to determine whether to extend or truncate a duration that the incoming communication at the given communication endpoint. The profile may be learned based on the sensor data associated with one or more previous incoming communication being answered or not answered. The method further includes adapting the duration that the incoming communication is offered at the given communication endpoint based on the applied profile.

公开(公告)号：US09998604B2

公开(公告)日：2018-06-12

申请号：US15618791

申请日：2017-06-09

申请人： BLACKBERRY LIMITED

发明人： Mihal Lazaridis ,  Brian Alexander Oliver ,  Andrew Douglas Bocking

IPC分类号： H04M3/54 ,  H04M3/58 ,  H04M3/42 ,  H04M3/428 ,  H04W4/16

CPC分类号： H04M3/543 ,  H04M3/42263 ,  H04M3/4288 ,  H04M3/54 ,  H04M3/58 ,  H04W4/16

摘要： An apparatus, system and method for call notifications to active communication devices are provided. At an apparatus comprising a processor and a communication interface, a call for a first device is received via the communication interface. When is determined that a second device is active, a notification of the call is transmitted to the second device.