公开(公告)号：US3389227A

公开(公告)日：1968-06-18

申请号：US43056665

申请日：1965-02-05

Applicant: BELL TELEPHONE LABOR INC

Inventor： CATTERALL JOHN M ,  MASUCCI EUGENE D

IPC: H04Q3/00

CPC classification number: H04Q3/0004

公开(公告)号：US3643034A

公开(公告)日：1972-02-15

申请号：US3643034D

申请日：1969-09-19

Applicant: BELL TELEPHONE LABOR INC

Inventor： BURNS THOMAS V ,  CATTERALL JOHN M ,  ELLIOTT GARY L ,  FENSTERMAKER RONALD E

IPC: H04M3/523 ,  H04Q3/00 ,  H04M3/64

CPC classification number: H04Q3/0004 ,  H04M3/523

Abstract: A system is disclosed for automatically distributing calls on groups of incoming lines through line and trunk link frames to teams of operator positions under control of markers. Frame and position gate circuitry is provided for serving the calls in the approximate order of their arrival. Position trunk gate and marker circuits balance the workload among operators by equalizing call distribution through a plurality of trunk link frames to both heavily and lightly occupied teams of operator positions selectively serving a plurality of different classesof-calls. Position trunk and class control circuits convey data from the markers to advise operators of the classes of the received calls.

Abstract translation: 公开了一种系统，用于通过线路和中继线链路帧将呼叫群组的呼叫自动分配到在标记控制下的操作员位置的小组。 提供帧和定位门电路，用于按照其到达的大致顺序来提供呼叫。 位置中继门和标记电路通过将通过多个中继线链路帧的呼叫分配均衡到对选择性地服务于多个不同呼叫类别的操作员位置的重度和轻度占用的小组来平衡运营商之间的工作量。 位置中继线和类控制电路传送来自标记的数据，以向操作者通知所接收的呼叫的类别。