CENTRALIZED USER ACCESS MANAGEMENT AND PERSONALIZED SERVICE PROVISIONING

    公开(公告)号:US20250119738A1

    公开(公告)日:2025-04-10

    申请号:US18484219

    申请日:2023-10-10

    Abstract: Devices, systems, and methods for provisioning services to a hospitality user in a hospitality establishment are provided. An example method includes creating a user profile for the hospitality user. The user profile includes a user ID and user credential, service type data and user preference data pertaining to a service. The method further includes receiving a request for authentication from a wireless device associated with the hospitality user and connected to a wireless network of the hospitality establishment. The request includes a user-provided credential. The method further includes performing a cloud-based authentication process to determine an authentication status of the hospitality user, sending the authentication status of the hospitality user to a hospitality property management system (PMS) of the hospitality establishment, determining a user registration status of the hospitality user, and providing access to the wireless network to the wireless device, based on the user registration status.

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