ARTIFICIALLY INTELLIGENT NOTIFICATION MANAGER

    公开(公告)号:US20250133051A1

    公开(公告)日:2025-04-24

    申请号:US18383159

    申请日:2023-10-24

    Applicant: Dropbox, Inc.

    Inventor: Madan Kumar

    Abstract: The present technology is directed to a notification manager which provides a consolidated notification assistant interface for managing notifications received across a plurality of sources, such as applications and channels. The notification manager can group similar notifications in the consolidated notification assistant interface. The notification manager can automatically respond to some notifications, and provide a status regarding whether a responsive notification has been sent, or whether a responsive notification has been prepared that needs review, etc. For example, the notification manager can propose responsive notifications to some notifications, and provide a call to action for the user account to review the proposed responsive notification and to send the proposed responsive notification. The user associated with the user account can interact with the notification manager by giving natural language instructions by interacting with a chatbot to instruct the notification manager to take actions.

    INTELLIGENTLY IDENTIFYING THE MOST KNOWLEDGABLE PERSON BASED ON MULTIPLE DATA SOURCE INPUTS

    公开(公告)号:US20210382893A1

    公开(公告)日:2021-12-09

    申请号:US16895559

    申请日:2020-06-08

    Applicant: Dropbox, Inc.

    Abstract: The present disclosure is directed toward systems and methods that efficiently and effectively identify experts relative to a key topic within an organization. For example, systems and methods described herein can receive an expert assistance query from a user looking for an expert associated with a particular topic. Systems and methods described herein can further apply a trained expert selection model to a key topic extracted from the received expert assistance query. In response to receiving an identified expert from the expert selection model, systems and methods can further identify and provide information associated with the identified expert such as the expert's contact information, the expert's team information, and other data (e.g., documents, emails, communications) authored by the expert in association with the key topic.

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