公开(公告)号：US20140256310A1

公开(公告)日：2014-09-11

申请号：US14285724

申请日：2014-05-23

Applicant: HUAWEI TECHNOLOGIES CO., LTD.

Inventor： Xiufeng WANG ,  Zhenglei XU ,  Xin CHEN ,  Liang DENG

IPC: H04W24/08

CPC classification number: H04W24/08 ,  H04L41/507

Abstract: A method and an apparatus provide network problem location based on subscriber perception. A server firstly receives and parses a call history record CHR log sent by a network management system, then determines, according to a parsing result, whether a call of a subscriber is a key quality indicator KQI exception event, and locates a location and a cause of the KQI exception event. The technical solutions provided in the present invention are capable of finding a network problem and locating the network problem from the perspective of subscriber perception.

Abstract translation: 一种基于用户感知的方法和装置提供网络问题定位。 服务器首先接收并解析由网络管理系统发送的呼叫历史记录CHR日志，然后根据解析结果确定用户的呼叫是否是密钥质量指示符KQI异常事件，并且定位位置和原因 的KQI异常事件。 本发明提供的技术方案能够从用户感知的角度找到网络问题和定位网络问题。