公开(公告)号：US11227127B2

公开(公告)日：2022-01-18

申请号：US16580792

申请日：2019-09-24

申请人： International Business Machine Corporation

发明人： Balaji Sankar Kumar ,  Vishal George Palliyathu ,  John Kurian ,  Ranjith E. Raman ,  Michael J. Iantosca

IPC分类号： G06F40/14 ,  G06F40/279 ,  G06F40/35 ,  G06F40/56 ,  H04L12/58 ,  G06F40/30 ,  G06F40/284

摘要： Embodiments relate to an intelligent computer platform to support a chatbot platform. A semantically enriched document is subjected to natural language processing to generate a cache of tokens, and further classify the tokens, including noun and verb tokens. For each verb token, a corresponding intent is generated, and for each noun token a corresponding entity is generated. A relationship between the generated intents and entities is mapped, and a topology representing the mapped relationship is constructed. A primary verb is identified and assigned as a root node in the topology, and an arrangement of entities related to primary verb are identified and assigned as child nodes related to the root node. The constructed topology is consumed to an AI schema for implementation in the chatbot platform to support real-time communication flow.

公开(公告)号：US20210089627A1

公开(公告)日：2021-03-25

申请号：US16580792

申请日：2019-09-24

申请人： International Business Machine Corporation

发明人： Balaji Sankar Kumar ,  Vishal George Palliyathu ,  John Kurian ,  Ranjith E. Raman ,  Michael J. Iantosca

IPC分类号： G06F17/28 ,  H04L12/58 ,  G06F17/27

摘要： Embodiments relate to an intelligent computer platform to support a chatbot platform. A semantically enriched document is subjected to natural language processing to generate a cache of tokens, and further classify the tokens, including noun and verb tokens. For each verb token, a corresponding intent is generated, and for each noun token a corresponding entity is generated. A relationship between the generated intents and entities is mapped, and a topology representing the mapped relationship is constructed. A primary verb is identified and assigned as a root node in the topology, and an arrangement of entities related to primary verb are identified and assigned as child nodes related to the root node. The constructed topology is consumed to an AI schema for implementation in the chatbot platform to support real-time communication flow.