公开(公告)号：US20240378104A1

公开(公告)日：2024-11-14

申请号：US18314952

申请日：2023-05-10

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： REXY PRAKASH CHACKO ,  MURALI KUYIMBIL ,  AINA AZIZ ,  HONG WEI LIM

IPC: G06F11/07 ,  G06F11/30 ,  G06F11/32 ,  G06V20/40 ,  G06V20/52

Abstract: A method, system and computer program product for diagnosing a malfunctioning or misused electronic device is disclosed. The method includes performing analytics on at least one of video and audio to automatically detect at least one anomaly exhibited by the electronic device or exhibited in relation to user interaction with the electronic device, the at least one anomaly being distinguishable from other non-present anomalies detectable by a computer system that carries out the performing of the analytics.