公开(公告)号：US20230281185A1

公开(公告)日：2023-09-07

申请号：US18019123

申请日：2020-09-16

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Yong TIAN ,  Yong PENG ,  Dong ZHAO ,  Hai-Qing HU ,  Yu-Yang ZHENG ,  Jun JIANG ,  Xun FEI

IPC: G06F16/23 ,  G06F16/2455 ,  G06F16/2453

CPC classification number: G06F16/2365 ,  G06F16/24542 ,  G06F16/2455

Abstract: A device, system and method for modifying electronic workflows is provided. An example device: receives, from a user mobile device, a search query, as one step, of a plurality of steps, of a current electronic workflow followed in association with an incident; compares the search query with stored search queries received from other user mobile devices as a respective step of previously implemented respective electronic workflows, different from the current electronic workflow, as stored at one or more memories; in response to matching the search query with a stored search query of a previously implemented electronic workflow, compares remaining steps of the current electronic workflow with respective executed steps of the previously implemented electronic workflow; and, in response to determining an overlap between the remaining steps and the respective executed steps, causes one or more overlapping steps to be skipped in the current electronic workflow.