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    PROCESS IMPROVEMENT BASED ON USER BEHAVIOR MINING
    2.
    发明申请
    PROCESS IMPROVEMENT BASED ON USER BEHAVIOR MINING 有权

    公开(公告)号：US20210158268A1

    公开(公告)日：2021-05-27

    申请号：US16698757

    申请日：2019-11-27

    Applicant: SAP SE

    Inventor： Gregor Berg ,  Andre Niklas Wenz ,  Martin Zuber ,  Adelya Alisherovna Fatykhova ,  Haramrit Kaur Mertz ,  Carsten Henning Bormann

    IPC: G06Q10/06 ,  G06F16/2458 ,  G06F9/451

    Abstract: Information about time consumed in a task is combined with employment data about users performing the task to determine an associated cost of time. Based on the cost of performing the task and a predicted cost of automating the task, a predicted savings resulting from automation of the task is determined. From among multiple processes that are available to be automated, a recommendation is made to automate the task that benefits from the greatest savings. A user interface may be presented that identifies multiple processes and the automation savings available for each one. In response to an interaction with the user interface, bots are generated to automate the steps of a process.

    Frontend process mining
    3.
    发明授权
    Frontend process mining 有权

    公开(公告)号：US10812627B2

    公开(公告)日：2020-10-20

    申请号：US16293399

    申请日：2019-03-05

    Applicant: SAP SE

    Inventor： Gregor Berg ,  Andre Niklas Wenz ,  Bernhard Hoeppner ,  Frank Feinbube ,  Florian Moritz ,  Florian Haupt

    IPC: G06F15/16 ,  H04L29/08 ,  H04L29/06

    Abstract: An application server provides an application or set of applications to one or more client devices. One or more users of the client devices interact with the applications to perform a business process. Data is stored on one or more of the client devices that tracks user interactions with the application. The data is transmitted from the client devices to the application server for analysis. Data from multiple client devices is correlated to enable analysis of a complex business process. As a result of the analysis, bottlenecks may be identified based on a particular process step taking a long time to complete or receiving repeated re-entry of data. The solution is automated and scalable, allowing for analysis of an entire business process landscape.

    Automatic discovery of executed processes
    4.
    发明授权
    Automatic discovery of executed processes 有权

    公开(公告)号：US12117981B2

    公开(公告)日：2024-10-15

    申请号：US17122852

    申请日：2020-12-15

    Applicant: SAP SE

    Inventor： Natallia Jamieson ,  Gregor Berg ,  Andre Niklas Wenz ,  Sean Leonard ,  Chirag Poddar

    IPC: G06F16/21 ,  G06F11/36 ,  G06F16/17

    CPC classification number: G06F16/219 ,  G06F16/1734

    Abstract: Data is gathered from a log file on a first application server, a log file on a second application server, a database on a database server, or any suitable combination thereof. By correlating the data from different sources, XP-Functions that execute in sequence on a single application server are identified and combined into a sequence referred to as an executable process chain (XP-Chain). The automatic process discovery server reconstructs end-to-end processes out of XP-Chains, even when the XP-Chains are executed on different application servers, based on log files and database data. A test script may be generated for an identified end-to-end process. By running the test script, proper functioning of the end-to-end process may be confirmed. Existing test scripts may be disabled for a formerly identified end-to-end process that is no longer found to be executed.

    AUTOMATIC DISCOVERY OF EXECUTED PROCESSES
    6.
    发明申请
    AUTOMATIC DISCOVERY OF EXECUTED PROCESSES 有权

    公开(公告)号：US20220188283A1

    公开(公告)日：2022-06-16

    申请号：US17122852

    申请日：2020-12-15

    Applicant: SAP SE

    Inventor： Natallia Jamieson ,  Gregor Berg ,  Andre Niklas Wenz ,  Sean Leonard ,  Chirag Poddar

    IPC: G06F16/21 ,  G06F11/36 ,  G06F16/17

    Abstract: Data is gathered from a log file on a first application server, a log file on a second application server, a database on a database server, or any suitable combination thereof. By correlating the data from different sources, XP-Functions that execute in sequence on a single application server are identified and combined into a sequence referred to as an executable process chain (XP-Chain). The automatic process discovery server reconstructs end-to-end processes out of XP-Chains, even when the XP-Chains are executed on different application servers, based on log files and database data. A test script may be generated for an identified end-to-end process. By running the test script, proper functioning of the end-to-end process may be confirmed. Existing test scripts may be disabled for a formerly identified end-to-end process that is no longer found to be executed.

    Frontend Process Mining
    9.
    发明申请
    Frontend Process Mining 审中-公开

    公开(公告)号：US20200287992A1

    公开(公告)日：2020-09-10

    申请号：US16293399

    申请日：2019-03-05

    Applicant: SAP SE

    Inventor： Gregor Berg ,  Andre Niklas Wenz ,  Bernhard Hoeppner ,  Frank Feinbube ,  Florian Moritz ,  Florian Haupt

    IPC: H04L29/08

    Abstract: An application server provides an application or set of applications to one or more client devices. One or more users of the client devices interact with the applications to perform a business process. Data is stored on one or more of the client devices that tracks user interactions with the application. The data is transmitted from the client devices to the application server for analysis. Data from multiple client devices is correlated to enable analysis of a complex business process. As a result of the analysis, bottlenecks may be identified based on a particular process step taking a long time to complete or receiving repeated re-entry of data. The solution is automated and scalable, allowing for analysis of an entire business process landscape.

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