摘要:
A business process analysis apparatus that can predict an activity improvement effect with a certain accuracy and can preferentially apply improvements to activities having higher predicted improvement effect values among the individual activities forming the entire business process. The business process analysis apparatus has an activity database in which at least an activity quantity, an output type, and an output quantity are stored by being associated with one another for each of the activities forming the business process, and performs a process including: selecting an activity belonging to the business process under analysis as an analysis target activity; acquiring the activity quantity, output type, and output quantity of the analysis target activity; retrieving any activity having the same output type as the output type of the analysis target activity; obtaining activity efficiency based on the activity quantity and output quantity of the retrieved activity; determining reference efficiency based on at least one activity efficiency thus obtained; and computing activity improvement effect by calculating a difference between the activity quantity of the analysis target activity and the activity quantity that would be required if the analysis target activity were performed with the reference efficiency. The above process is performed on every analysis target activity.
摘要:
The present invention provides an information processing apparatus comprising: a storage unit for storing information relating to an execution of an operation and storing a transition which indicates a handling corresponding to the information; a flow processing unit for building up a work flow which is expressed by using the information and the transition based on the information necessary for obtaining a final product dealt with by the operation; and an output unit for outputting the work flow.