公开(公告)号：US11818087B1

公开(公告)日：2023-11-14

申请号：US17700221

申请日：2022-03-21

Applicant: Splunk Inc.

Inventor： Manoj Bapuji Palki ,  Kapil Rastogi

IPC: G06F15/16 ,  H04L51/18 ,  G06F9/455 ,  H04L51/046 ,  G06F9/54 ,  H04L67/10

CPC classification number: H04L51/18 ,  G06F9/45512 ,  G06F9/547 ,  H04L51/046 ,  H04L67/10

Abstract: A method comprises executing a user-to-user messaging application in a first computer system used by a user support agent. The user-to-user messaging application receives an input from the user support agent, where the input includes a command for triggering a test of a human-invocable operation of a service that operates on a first cloud-based computing platform. The user-to-user messaging application transmits the command from the first computer system to a web service hosted on a second cloud-based computing platform via a computer network, to invoke an API of the web service. The second cloud-based computing platform is remote from the first computer system. Invocation of the API by the web service initiates the test of the human-invocable operation of the cloud-based service that operates on the first cloud-based computing platform.