公开(公告)号：US20210304742A1

公开(公告)日：2021-09-30

申请号：US16830640

申请日：2020-03-26

Applicant: VONAGE BUSINESS INC.

Inventor： Antonio Hung ,  Tony Chan Sion Moy ,  Oscar Rodriguez

IPC: G10L15/197 ,  H04M7/00 ,  G10L15/16 ,  G10L15/22 ,  G10L25/18 ,  G10L15/18 ,  G06N20/00 ,  G06N3/08

Abstract: Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein. In some embodiments, a method for detecting an answering machine/voicemail system using a machine learning model comprises receiving an audio stream from a telecommunication session; parsing the audio stream into a plurality of audio files; converting each of the plurality of audio files into an image; inputting each of the converted images into the machine learning model; receiving a prediction from the machine learning model; sending an indication that an answering machine/voicemail system is detected when the received prediction is a beep.

公开(公告)号：US11295734B2

公开(公告)日：2022-04-05

申请号：US16830640

申请日：2020-03-26

Applicant: VONAGE BUSINESS INC.

Inventor： Antonio Hung ,  Tony Chan Sion Moy ,  Oscar Rodriguez

IPC: G10L15/197 ,  H04M7/00 ,  G10L15/16 ,  G10L15/22 ,  G10L15/18 ,  G06N20/00 ,  G06N3/08 ,  G10L25/18

Abstract: Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein. In some embodiments, a method for detecting an answering machine/voicemail system using a machine learning model comprises receiving an audio stream from a telecommunication session; parsing the audio stream into a plurality of audio files; converting each of the plurality of audio files into an image; inputting each of the converted images into the machine learning model; receiving a prediction from the machine learning model; sending an indication that an answering machine/voicemail system is detected when the received prediction is a beep.