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公开(公告)号：US10860566B1
公开(公告)日：2020-12-08
申请号：US15623827
申请日：2017-06-15
Applicant: Verint Systems Ltd.
Inventor： Roni Romano , Yair Horesh
IPC: G06F16/23 , G06F16/2457
Abstract: An embodiment of the method of processing communication data to identify one or more themes within the communication data includes identifying terms in a set of communication data, wherein a term is a word or short phrase, and defining relations in the set of communication data based on the terms, wherein the relation is a pair of terms that appear in proximity to one another. The method further includes identifying themes in the set of communication data based on the relations, wherein a theme is a group of one or more relations that have similar meanings, and storing the terms, the relations, and the themes in the database.
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公开(公告)号：US10255346B2
公开(公告)日：2019-04-09
申请号：US14608737
申请日：2015-01-29
Applicant: Verint Systems Ltd.
Inventor： Yair Horesh , Roni Romano , Uri Segal , Omer Ziv
Abstract: Systems, methods, and media for developing ontologies and analyzing communication data are provided herein. In an example implementation, the method includes: identifying terms in in a set of communication data; identifying a list of possible relations of the identified terms; scoring the possible relations according to a set of predefined merits; ranking the possible relations into a list of possible relations in descending order according to their score; and tagging relations in the set of communication data. The relations may be tagged by identifying the possible relations in the communication data in order corresponding with the list of possible relations. The possible relations that have lower rankings that conflict with higher ranking relations are not tagged. The conflicts may be determined by a predefined set of conflict criteria.
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公开(公告)号：US09817892B2
公开(公告)日：2017-11-14
申请号：US14609783
申请日：2015-01-30
Applicant: Verint Systems Ltd.
Inventor： Saar Carmi , Yair Horesh , Galia Zacay
IPC: G06F17/30
CPC classification number: G06F17/30699
Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.
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公开(公告)号：US20150220626A1
公开(公告)日：2015-08-06
申请号：US14609783
申请日：2015-01-30
Applicant: Verint Systems Ltd.
Inventor： Saar Carmi , Yair Horesh , Galia Zacay
IPC: G06F17/30
CPC classification number: G06F17/30699
Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.
Abstract translation: 本文提供了自动删除私人信息的系统，方法和媒体。 在示例实现中，用于自动移除私人信息的方法可以包括：接收通信数据的记录; 对抄本应用私人信息规则，以识别抄本中的私人信息; 使用包括所述私人信息的标识的标签来标识所识别的私人信息; 对标记的誊本应用复杂的规则，以评估抄本与隐私标准的合规性; 从抄本中删除所识别的私人信息以产生经修订的交易; 并存储编码的转录物。
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公开(公告)号：US11217252B2
公开(公告)日：2022-01-04
申请号：US16553451
申请日：2019-08-28
Applicant: Verint Systems Ltd.
Inventor： Roni Romano , Yair Horesh , Jeremie Dreyfuss
Abstract: A method of zoning a transcription of audio data includes separating the transcription of audio data into a plurality of utterances. A that each word in an utterances is a meaning unit boundary is calculated. The utterance is split into two new utterances at a work with a maximum calculated probability. At least one of the two new utterances that is shorter than a maximum utterance threshold is identified as a meaning unit.
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Patent Agency Ranking
公开(公告)号：US20140222419A1
公开(公告)日：2014-08-07
申请号：US14173435
申请日：2014-02-05
Applicant: Verint Systems Ltd.
Inventor： Roni Romano , Yair Horesh , Jeremie Dreyfuss
IPC: G06F17/27
CPC classification number: G06N5/022 , G06F16/367
Abstract: Systems and methods of automated ontology development include a corpus of communication data. The corpus of communication data includes communication data from a plurality of interactions and is processed. A plurality of terms are extracted from the corpus. Each term of the plurality is a plurality of words that identify a single concept within the corpus. An ontology is automatedly generated from the extracted terms.
Abstract translation: 自动本体发展的系统和方法包括通信数据语料库。 通信数据的语料库包括来自多个交互的通信数据并被处理。 从语料库中提取多个项。 多个的每个术语是识别语料库内的单个概念的多个单词。 从提取的术语中自动生成本体。
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公开(公告)号：US10679134B2
公开(公告)日：2020-06-09
申请号：US16458482
申请日：2019-07-01
Applicant: Verint Systems Ltd.
Inventor： Roni Romano , Yair Horesh , Jeremie Dreyfuss
Abstract: Systems and methods of automated ontology development include a corpus of communication data. The corpus of communication data includes communication data from a plurality of interactions and is processed. A plurality of terms are extracted from the corpus. Each term of the plurality is a plurality of words that identify a single concept within the corpus. An ontology is automatedly generated from the extracted terms.
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公开(公告)号：US10339452B2
公开(公告)日：2019-07-02
申请号：US14173435
申请日：2014-02-05
Applicant: Verint Systems Ltd.
Inventor： Roni Romano , Yair Horesh , Jeremie Dreyfuss
Abstract: Systems and methods of automated ontology development include a corpus of communication data. The corpus of communication data includes communication data from a plurality of interactions and is processed. A plurality of terms are extracted from the corpus. Each term of the plurality is a plurality of words that identify a single concept within the corpus. An ontology is automatedly generated from the extracted terms.
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公开(公告)号：US11900943B2
公开(公告)日：2024-02-13
申请号：US17567491
申请日：2022-01-03
Applicant: Verint Systems Ltd.
Inventor： Roni Romano , Yair Horesh , Jeremie Dreyfuss
CPC classification number: G10L15/26 , G10L15/04 , G10L15/18 , G10L15/1822
Abstract: A method of zoning a transcription of audio data includes separating the transcription of audio data into a plurality of utterances. A that each word in an utterances is a meaning unit boundary is calculated. The utterance is split into two new utterances at a work with a maximum calculated probability. At least one of the two new utterances that is shorter than a maximum utterance threshold is identified as a meaning unit.
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公开(公告)号：US20200380019A1
公开(公告)日：2020-12-03
申请号：US16995227
申请日：2020-08-17
Applicant: Verint Systems Ltd.
Inventor： Saar Carmi , Yair Horesh , Galia Zacay
IPC: G06F16/335
Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.
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