Abstract:
A method that includes receiving a first call request from a second user to a first user, establishing a first dialog between a network element and the first user, establishing a second dialog between the network element and the second user, establishing a third dialog between the network element and a third user in response to a second call request from a third user, establishing a fourth dialog between the network element and the first user as a result of establishing the third dialog, waiting for a response from the first user in the fourth dialog and receiving one or more indications of actions from the first user to manage the disposition of the second call request.
Abstract:
A computing device may execute a device connection application on a processor of the computing device to provide operations including establishing an ad-hoc data connection between the computing device and a machine-to-machine device, the computing device configured to set up the machine-to-machine device to interact with a network-based service using a user account of the network-based service; receiving device information from the machine-to-machine device over the established ad-hoc data connection; and connecting the machine-to-machine device to the network-based service based on the device information received from the machine-to-machine device and according to authentication of the computing device as being associated with the user account. The computing device may further be configured to authenticate and authorize a user to configure the machine-to-machine device to join the network and network-based service.
Abstract:
A computing device may execute a device connection application on a processor of the computing device to provide operations including establishing an ad-hoc data connection between the computing device and a machine-to-machine device, the computing device configured to set up the machine-to-machine device to interact with a network-based service using a user account of the network-based service; receiving device information from the machine-to-machine device over the established ad-hoc data connection; and connecting the machine-to-machine device to the network-based service based on the device information received from the machine-to-machine device and according to authentication of the computing device as being associated with the user account. The computing device may further be configured to authenticate and authorize a user to configure the machine-to-machine device to join the network and network-based service.
Abstract:
A system and method for providing custom alerts including a processor configured to retrieve a custom alert from a custom alert provider, a receiver configured to receive, from a user, a request to initiate communication with a communications agent, and a transmitter configured to transmit one or more signals over a network to communicate with the communications agent, wherein transmitting the one or more signals includes transmitting the custom alert for output at the communication agent.