公开(公告)号：US20190147404A1

公开(公告)日：2019-05-16

申请号：US15814671

申请日：2017-11-16

Applicant: Salesforce.com, inc.

Inventor： Erik Lue ,  Pratima Arora ,  Nima Motamedi ,  Tao Chen ,  Aaron Zhang ,  Aaron Quan ,  Roshni Datta ,  Parin Kenia ,  David Buccola ,  Shaahin Rushan ,  Kasthuri Periyakoil ,  Kedar Doshi ,  Scott Goldstein ,  Dmitri Limonov

IPC: G06Q10/10 ,  H04L12/58

Abstract: An analysis service may crawl communication events occurring on an organization-wide application. The analysis service may analyze the events to determine communication events that are relevant to a record of a management application of the organization. The analysis service may generate data points for the record based on analysis of the communication events of the organization. The relevant communication events and data points may provide contexts to users of the management application.

公开(公告)号：US20170046379A1

公开(公告)日：2017-02-16

申请号：US15335911

申请日：2016-10-27

Applicant: salesforce.com, inc.

Inventor： Kshama Thacker ,  Scott Goldstein

IPC: G06F17/30

CPC classification number: G06F16/2379 ,  G06F16/245 ,  G06F16/258 ,  G06Q10/06 ,  G06Q10/0631

Abstract: Disclosed are database systems and related methods, apparatus, systems, and computer program products concerning persistent data objects. A database storing data records can be maintained by a first provider. A request to retrieve external data objects from a second provider may be processed. External data object metadata may be identified. The metadata may include an external data object identifier and a metadata type. It can be determined that an external data object matches a data record. A persistent data object may be generated. The persistent data object may include the identified metadata and the data record. An update to the persistent data object may be processed. The update may be provided to the second provider.

Abstract translation: 公开了关于持久数据对象的数据库系统和相关方法，装置，系统和计算机程序产品。 可以由第一供应商维护存储数据记录的数据库。 可以处理从第二供应商检索外部数据对象的请求。 可以识别外部数据对象元数据。 元数据可以包括外部数据对象标识符和元数据类型。 可以确定外部数据对象与数据记录相匹配。 可以生成持久性数据对象。 持久性数据对象可以包括所识别的元数据和数据记录。 可以处理对持久性数据对象的更新。 该更新可以被提供给第二提供者。

公开(公告)号：US20140081685A1

公开(公告)日：2014-03-20

申请号：US14026451

申请日：2013-09-13

Applicant: salesforce.com. inc.

Inventor： Kshama Thacker ,  Scott Goldstein

IPC: G06Q10/06

CPC classification number: G06F16/2379 ,  G06F16/245 ,  G06F16/258 ,  G06Q10/06 ,  G06Q10/0631

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for providing task information at a user interface. A request to retrieve task information regarding a plurality of task objects from one or more task management data sources is received, and communication with the one or more task management data sources is authorized. Task information associated with each task object from the one or more task management data sources is received, and task information associated with at least one of the task objects as corresponding to data stored or configured to be stored in one or more data objects in the database system is identified. The task is exposed to the user interface.

Abstract translation: 公开了用于在用户界面处提供任务信息的方法，装置，系统和计算机可读存储介质。 接收到从一个或多个任务管理数据源检索关于多个任务对象的任务信息的请求，并且授权与该一个或多个任务管理数据源的通信。 接收与一个或多个任务管理数据源中的每个任务对象相关联的任务信息，并且与至少一个任务对象相关联的任务信息对应于存储或配置为存储在数据库中的一个或多个数据对象中的数据 系统被识别。 该任务暴露给用户界面。