Abstract:
Techniques are disclosed for presenting an online tutorial. A method for presenting an online tutorial may generally include providing an interactive tutorial to a user. The interactive tutorial may include both tutorial content specifying steps to perform a task with an application and an application interface associated with the application used to perform the task. This method may also include recording the user interacting with the application interface to perform the task according to the steps specified by the interactive tutorial and augmenting the tutorial content with the recorded user interaction.
Abstract:
A system and technique for capturing a workflow history and video of an electronic document are disclosed. Events generated by an application while modifying an electronic document are stored on a web server as metadata. In addition, a captured digital image or frames of captured digital video that reflect the state of the document at the time the event was generated are also stored on the web server. The metadata is associated with one or more portions of the document and with the captured digital image or frames of captured digital video.