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公开(公告)号:US12212709B2
公开(公告)日:2025-01-28
申请号:US17004921
申请日:2020-08-27
Applicant: PINDROP SECURITY, INC.
Inventor: Payas Gupta , Terry Nelms, II
Abstract: Embodiments described herein provide for automatically authenticating telephone calls to an enterprise call center. The system disclosed herein builds on the trust of a data channel for the telephony channel. Certain types of authentication information can be received through the telephony channel, as well. But the mobile application associated with the call center system may provide additional or alternative forms of data through the data channel. The system may send requests to a mobile application of a device to provide information that can reliably be assumed to be coming from that particular device, such as a state of the device and/or a user's response to push notifications. In some cases, the authentication processes may be based on quantity and quality of matches between certain metadata or attributes expected to be received from a given device as compared to the metadata or attributes received.
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公开(公告)号:US20250029614A1
公开(公告)日:2025-01-23
申请号:US18777278
申请日:2024-07-18
Applicant: PINDROP SECURITY, INC.
Inventor: David LOONEY , Nikolay GAUBITCH , Elie KHOURY
IPC: G10L17/02
Abstract: Disclosed are systems and methods including software processes executed by a server for obtaining, by a computer, an audio signal including synthetic speech, extracting, by the computer, metadata from a watermark of the audio signal by applying a set of keys associated with a plurality of text-to-speech (TTS) services to the audio signal, the metadata indicating an origin of the synthetic speech in the audio signal, and generating, by the computer, based on the extracted metadata, a notification indicating that the audio signal includes the synthetic speech.
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公开(公告)号:US20240363099A1
公开(公告)日:2024-10-31
申请号:US18388466
申请日:2023-11-09
Applicant: PINDROP SECURITY, INC.
Inventor: Umair Altaf , Sai Pradeep Peri , Lakshay Phatela , Payas Gupta , Yitao Sun , Svetlana Afanaseva , Kailash Patil , Elie Khoury , Bradley Magnetta , Vijay Balasubramaniyan , Tianxiang Chen
Abstract: Disclosed are systems and methods including software processes executed by a server that detect audio-based synthetic speech (“deepfakes”) in a call conversation. The server applies an NLP engine to transcribe call audio and analyze the text for anomalous patterns to detect synthetic speech. Additionally or alternatively, the server executes a voice “liveness” detection system for detecting machine speech, such as synthetic speech or replayed speech. The system performs phrase repetition detection, background change detection, and passive voice liveness detection in call audio signals to detect liveness of a speech utterance. An automated model update module allows the liveness detection model to adapt to new types of presentation attacks, based on the human provided feedback.
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公开(公告)号:US20240355323A1
公开(公告)日:2024-10-24
申请号:US18388447
申请日:2023-11-09
Applicant: PINDROP SECURITY, INC.
Inventor: Umair Altaf , Sai Pradeep PERI , Lakshay PHATELA , Payas GUPTA , Yitao SUN , Svetlane AFANASEVA , Kailash PATIL , Elie KHOURY , Bradley MAGNETTA , Vijay BALASUBRAMANIYAN , Tianxiang CHEN
Abstract: Disclosed are systems and methods including software processes executed by a server that detect audio-based synthetic speech (“deepfakes”) in a call conversation. The server applies an NLP engine to transcribe call audio and analyze the text for anomalous patterns to detect synthetic speech. Additionally or alternatively, the server executes a voice “liveness” detection system for detecting machine speech, such as synthetic speech or replayed speech. The system performs phrase repetition detection, background change detection, and passive voice liveness detection in call audio signals to detect liveness of a speech utterance. An automated model update module allows the liveness detection model to adapt to new types of presentation attacks, based on the human provided feedback.
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公开(公告)号:US20240355319A1
公开(公告)日:2024-10-24
申请号:US18388385
申请日:2023-11-09
Applicant: PINDROP SECURITY, INC.
Inventor: Umair Altaf , Sai Pradeep Peri , Lakshay Phatela , Payas Gupta , Yitao Sun , Svetlana Afanaseva , Kailash Patil , Elie Khoury , Bradley Magnetta , Vijay Balasubramaniyan , Tianxiang Chen
Abstract: Disclosed are systems and methods including software processes executed by a server that detect audio-based synthetic speech (“deepfakes”) in a call conversation. The server applies an NLP engine to transcribe call audio and analyze the text for anomalous patterns to detect synthetic speech. Additionally or alternatively, the server executes a voice “liveness” detection system for detecting machine speech, such as synthetic speech or replayed speech. The system performs phrase repetition detection, background change detection, and passive voice liveness detection in call audio signals to detect liveness of a speech utterance. An automated model update module allows the liveness detection model to adapt to new types of presentation attacks, based on the human provided feedback.
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公开(公告)号:US20240311474A1
公开(公告)日:2024-09-19
申请号:US18598595
申请日:2024-03-07
Applicant: PINDROP SECURITY, INC.
Inventor: Nikolay Gaubitch , David Looney
CPC classification number: G06F21/554 , G06N20/00 , G10L25/18 , G10L25/51 , G10L25/69 , G06F2221/034
Abstract: Embodiments include a computing device that executes software routines and/or one or more machine-learning architectures including obtaining training audio signals having corresponding training impulse responses associated with reverberation degradation, training a machine-learning model of a presentation attack detection engine to generate one or more acoustic parameters by executing the presentation attack detection engine using the training impulse responses of the training audio signals and a loss function, obtaining an audio signal having an acoustic impulse response associated with reverberation degradation caused by one or more rooms, generating the one or more acoustic parameters for the audio signal by executing the machine-learning model using the audio signal as input, and generating an attack score for the audio signal based upon the one or more parameters generated by the machine-learning model.
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公开(公告)号:US12087319B1
公开(公告)日:2024-09-10
申请号:US17079082
申请日:2020-10-23
Applicant: PINDROP SECURITY, INC.
Inventor: David Looney , Nikolay Gaubitch
Abstract: Embodiments described herein provide for end-to-end joint determination of degradation parameter scores for certain types of degradation. Degradation parameters include degradation describing additive noise and multiplicative noise such as Signal-to-Noise Ratio (SNR), reverberation time (T60), and Direct-to-Reverberant Ratio (DRR). Various neural network architectures are described such that the inherent interplay between the degradation parameters is considered in both the degradation parameter score and degradation score determination. The neural network architectures are trained according to computer generated audio datasets.
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公开(公告)号:US20240214490A1
公开(公告)日:2024-06-27
申请号:US18432316
申请日:2024-02-05
Applicant: PINDROP SECURITY, INC.
Inventor: Kedar PHATAK , Jayaram RAGHURAM
CPC classification number: H04M3/2281 , G06N20/00 , H04L63/1483
Abstract: Embodiments described herein provide for a fraud detection engine for detecting various types of fraud at a call center and a fraud importance engine for tailoring the fraud detection operations to relative importance of fraud events. Fraud importance engine determines which fraud events are comparative more important than others. The fraud detection engine comprises machine-learning models that consume contact data and fraud importance information for various anti-fraud processes. The fraud importance engine calculates importance scores for fraud events based on user-customized attributes, such as fraud-type or fraud activity. The fraud importance scores are used in various processes, such as model training, model selection, and selecting weights or hyper-parameters for the ML models, among others. The fraud detection engine uses the importance scores to prioritize fraud alerts for review. The fraud importance engine receives detection feedback, which contacts involved false negatives, where fraud events were undetected but should have been detected.
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公开(公告)号:US20240212688A1
公开(公告)日:2024-06-27
申请号:US18436911
申请日:2024-02-08
Applicant: PINDROP SECURITY, INC.
Inventor: Ellie KHOURY , Matthew GARLAND
IPC: G10L17/00 , G06N7/01 , G10L15/07 , G10L15/19 , G10L15/26 , G10L17/04 , G10L17/08 , G10L17/24 , H04M1/27
CPC classification number: G10L17/00 , G06N7/01 , G10L15/07 , G10L15/19 , G10L15/26 , G10L17/04 , G10L17/08 , G10L17/24 , H04M1/271 , H04M2203/40
Abstract: Utterances of at least two speakers in a speech signal may be distinguished and the associated speaker identified by use of diarization together with automatic speech recognition of identifying words and phrases commonly in the speech signal. The diarization process clusters turns of the conversation while recognized special form phrases and entity names identify the speakers. A trained probabilistic model deduces which entity name(s) correspond to the clusters.
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公开(公告)号:US11870932B2
公开(公告)日:2024-01-09
申请号:US17706398
申请日:2022-03-28
Applicant: Pindrop Security, Inc.
Inventor: Akanksha , Terry Nelms, II , Kailash Patil , Chirag Tailor , Khaled Lakhdhar
CPC classification number: H04M3/42102 , G06N20/00 , H04M2203/556 , H04M2203/558
Abstract: Embodiments described herein provide for detecting whether an Automatic Number Identification (ANI) associated with an incoming call is a gateway, according to rules-based models and machine learning models generated by the computer using call data stored in one or more databases.
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