SYSTEMS AND METHODS OF MANAGING EXTERNAL USER ACCOUNTS FOR A CONTENT COLLABORATION PLATFORM

    公开(公告)号:US20250106217A1

    公开(公告)日:2025-03-27

    申请号:US18373865

    申请日:2023-09-27

    Abstract: A method of managing external user accounts and tenant user accounts in a content collaboration platform may include: In response to a user request to access a document space, authorization credentials for the user may be obtained and a user account associated with the user may be identified. In accordance with the user account being an internal user account associated with a tenant user, a first graphical user interface (GUI) for the document space of the content collaboration platform may be displayed which includes: a content panel and a navigational panel. In accordance with the user account being an external user account associated with a non-tenant user, a permissions profile for the external user account may be obtained and from the permissions profile. A second GUI may suppress display of restricted pages. A first GUI may update the user-selectable banner to notify users of non-tenant user access.

    MACHINE-LEARNING-BASED TECHNIQUES FOR PREDICTIVE MONITORING OF A SOFTWARE APPLICATION FRAMEWORK

    公开(公告)号:US20250103470A1

    公开(公告)日:2025-03-27

    申请号:US18905516

    申请日:2024-10-03

    Abstract: Various embodiments of the present invention provide methods, apparatuses, computing devices, and/or the like that are configured to perform software application framework monitoring using alert signatures for the software applications that are generated by at least one of: (i) a conditional ensemble machine learning framework comprise one or more alert priority score generation machine learning models, one or more alert priority explanation generation machine learning models, and a conditional ensemble machine learning model that is configured to generate an explanation-inclusive alert signature if a deep-learning-based alert priority score generated by the alert priority score generation machine learning models is identical to a decision-tree-based alert priority designation generated by the alert priority explanation generation machine learning models, and (ii) a set of alert priority score adjustment models such as an entity-based alert priority score adjustment model, a temporal alert priority score adjustment model, and a similarity-based alert priority score adjustment model.

    Systems and methods for creating and managing smart hyperlinks

    公开(公告)号:US12229493B2

    公开(公告)日:2025-02-18

    申请号:US18377796

    申请日:2023-10-07

    Abstract: Systems and methods for replacing a hyperlink to a referenced object with a smart link are disclosed. The method performed by a smart link management system includes receiving a content request for the hyperlink from a client device, the content request comprising a uniform resource locator (URL) of the referenced object, the URL indicating the location of the content; identifying a data source where the referenced object is located based on the URL; forwarding the content request to the data source; receiving metadata corresponding to the referenced object hosted by the data source; and forwarding the metadata to the client device for display on the client device in the form of a smart link, the smart link being a visual object including at least a portion of the metadata received from the data source.

    APPARATUSES, METHODS, AND COMPUTER PROGRAM PRODUCTS FOR COLLABORATIVE SUPPORT MANAGEMENT SLOT ALLOCATIONS

    公开(公告)号:US20250005468A1

    公开(公告)日:2025-01-02

    申请号:US18241096

    申请日:2023-08-31

    Inventor: Rahul GUPTA

    Abstract: An apparatus is configured to receive a first plurality of preference data structures, each preference data structure of the first plurality of preference data structures comprising one or more first support control requirements associated with a supported platform and allocation of resources to a support matrix associated with the supported platform, the support matrix comprising a plurality of slots and associated with a service identifier. The apparatus is further configured to apply a trained slot allocation machine learning model to the first plurality of preference data structures and slot metadata associated with each slot of the plurality of slots to allocate one or more resource identifiers to each slot of the plurality of slots. The apparatus is further configured to cause rendering of the support matrix via a display device of a computing device.

    Issue tracking systems and methods for a configurable project hierarchy

    公开(公告)号:US12182764B2

    公开(公告)日:2024-12-31

    申请号:US17855519

    申请日:2022-06-30

    Abstract: Described herein are systems, methods and computer-readable media for maintaining a configurable project hierarchy. The method includes establishing a project hierarchy with multiple hierarchy levels including first and second hierarchy levels. The first level has an associated issue type. The method further includes receiving a request to change the hierarchy level of the first issue type to the second level. In response to receiving this request, the method includes: accessing from a data store, a hierarchy-issue type association record of the first issue type including an identifier of the first issue type and a current hierarchy level identifier; creating a new hierarchy-issue type association data record including the identifier of the first issue type and a new hierarchy level identifier corresponding to the second hierarchy level; and associating the first issue type with the second hierarchy level by storing the new hierarchy/issue type association data record in the data store.

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