Data structure for a complex order processing system
    11.
    发明授权
    Data structure for a complex order processing system 有权
    复杂订单处理系统的数据结构

    公开(公告)号:US07761337B2

    公开(公告)日:2010-07-20

    申请号:US10139282

    申请日:2002-05-06

    Abstract: A complex order processing system is implemented in an architecture that allows customer service representatives and customers to access the customer's accounts, service profiles, quotes, and orders. Account information can be entered and updated. Quotes can be generated for various configurations of products and services having different types of charges including one time fees, recurring fixed fees, and usage-based fees. The quotes can be saved, and later updated by the customer or by the system to reflect changes in the configuration of a product or service that is included in the quote. The quote can be converted to an order, and pending orders can be modified. Before allowing modification of a quote or order, the requested future state of a product or service is created by applying the prior active and unprocessed orders to the product or service. The portion of the product or service currently selected is also applied to the product or service, and the user can then reconfigure the product or service. Once the change is accepted, the difference between the requested state of the product and service before and after the change is generated and saved as a delta quote or order. The system also allows a user to transfer the configuration of products and services from one address to another by selecting a single option. Third party service providers of a customer can also view the configuration of the customer's products and services in determining service options for the customer.

    Abstract translation: 复杂的订单处理系统在允许客户服务代表和客户访问客户的帐户,服务配置文件,报价单和订单的架构中实现。 可以输入和更新帐户信息。 可以为具有不同类型费用的产品和服务的各种配置产生报价,包括一次性费用,定期固定费用和基于使用费的报价。 报价可以保存,并由客户或系统更新,以反映报价中包含的产品或服务配置的变化。 报价可以转换为订单,而订单可以修改。 在允许修改报价或订单之前,通过将先前的主动和未处理的订单应用于产品或服务来创建产品或服务的未来请求状态。 当前选择的产品或服务的部分也应用于产品或服务,然后用户可以重新配置产品或服务。 一旦更改被接受,产生和更改之前和之后的产品和服务的请求状态之间的差异将生成并保存为增量报价或订单。 该系统还允许用户通过选择一个选项将产品和服务的配置从一个地址传输到另一个地址。 客户的第三方服务提供商还可以在确定客户的服务选项时查看客户产品和服务的配置。

    Web service interface for order management system
    13.
    发明授权
    Web service interface for order management system 有权
    订单管理系统的Web服务界面

    公开(公告)号:US09031991B2

    公开(公告)日:2015-05-12

    申请号:US12254764

    申请日:2008-10-20

    CPC classification number: G06Q30/06 G06Q30/0601

    Abstract: Various techniques for providing a Web Service interface to an order management system are disclosed. In one embodiment, a Web Service interface receives a hierarchical property set, which includes properties being input to an order management system. The Web Service interface accesses mapping information, which associates a variable in a flat property set with a hierarchical property set path. The Web Service interface uses the mapping information to convert the hierarchical property set to the flat property set, based upon the mapping information, and then causes the order management system to process the flat property set. The Web Service interface can also use the same mapping information to convert a flat property set generated by the order management system into a hierarchical property set.

    Abstract translation: 公开了用于向订单管理系统提供Web服务接口的各种技术。 在一个实施例中,Web服务接口接收分层属性集,其包括输入到订单管理系统的属性。 Web服务接口访问映射信息,它将平面属性集中的变量与层次属性集路径相关联。 Web服务界面使用映射信息根据映射信息将层次属性集转换为平面属性集,然后使订单管理系统处理平面属性集。 Web服务界面还可以使用相同的映射信息将由订单管理系统生成的平面属性集转换为层次属性集。

    USER INTERFACE FOR A COMPLEX ORDER PROCESSING SYSTEM
    14.
    发明申请
    USER INTERFACE FOR A COMPLEX ORDER PROCESSING SYSTEM 有权
    复杂订单处理系统的用户界面

    公开(公告)号:US20090030814A1

    公开(公告)日:2009-01-29

    申请号:US12244558

    申请日:2008-10-02

    Abstract: A method for processing complex orders is disclosed. The method includes generating a customer portal view including a list of products and services associated with an account, a list of quotes associated with the account, a list of orders associated with the account, and a plurality of user-selectable options. The plurality of user-selectable options includes a move option to transfer a service profile by defaulting the existing services at an old location to a new location.

    Abstract translation: 公开了一种处理复杂订单的方法。 该方法包括生成客户门户视图,其包括与帐户相关联的产品和服务的列表,与该帐户相关联的报价列表,与该帐户相关联的订单列表以及多个用户可选择的选项。 多个用户可选择的选项包括通过将旧位置处的现有服务默认地转移到新位置来传送服务简档的移动选项。

    User interface for a complex order processing system
    15.
    发明授权
    User interface for a complex order processing system 有权
    复杂订单处理系统的用户界面

    公开(公告)号:US07379903B2

    公开(公告)日:2008-05-27

    申请号:US10028541

    申请日:2001-12-19

    Abstract: A user interface for a computerized complex order processing system presents a list of products and services associated with an account, a list of quotes associated with the account, a list of orders associated with the account, and several user-selectable options. The options allow the user to transfer a service profile by defaulting the existing services at an old location to a new location; add, modify, and disconnect products and services the service profile, quotes, and orders associated with a selected account. The options further allow the user to accept a quote, convert the quote to a sales order, update the amount of revenue to be generated by a quote, approve an order, and submit the order for provisioning.

    Abstract translation: 用于计算机化的复杂订单处理系统的用户界面呈现与帐户相关联的产品和服务的列表,与该帐户相关联的报价列表,与该帐户相关联的订单列表以及若干用户可选择的选项。 选项允许用户通过将旧位置的现有服务默认转移到新位置来传输服务配置文件; 添加,修改和断开与所选帐户相关联的服务配置文件,报价和订单的产品和服务。 选项进一步允许用户接受报价,将报价转换为销售订单,更新由报价生成的收入金额,批准订单,并提交供应订单。

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