SYSTEMS AND METHODS FOR CUSTOMER JOURNEY ORCHESTRATION

    公开(公告)号:US20230333966A1

    公开(公告)日:2023-10-19

    申请号:US17659198

    申请日:2022-04-14

    Applicant: ADOBE INC.

    CPC classification number: G06F11/366 G06Q30/016 G06F9/542

    Abstract: Systems and methods for customer journey orchestration are described. One or more aspects of the systems and methods include identifying, by a customer journey orchestration application, a customer journey having a previously unidentified fault; initiating, by a mode selection component, a debug mode of the customer journey orchestration application for the customer journey; receiving, by a graphical user interface of the customer journey orchestration application, a user input corresponding to an event of a plurality of events of the customer journey; simulating, by an event simulation component, the event based on the user input and the debug mode; determining, by a status component, a status of the event based on the simulation; and identifying, by a fault identification component, the previously unidentified fault based on the status of the event.

    Augmenting project data with searchable metadata for facilitating project queries

    公开(公告)号:US11366833B2

    公开(公告)日:2022-06-21

    申请号:US16143038

    申请日:2018-09-26

    Applicant: Adobe Inc.

    Abstract: Certain embodiments involve augmenting project data with searchable metadata for facilitating project queries. A method includes receiving metadata of the set of projects and identifying a filter within the metadata. The method also includes generating a first vector representing a first project of the set of projects and generating a second vector representing a second project of the set of projects. Further, the method includes grouping the first vector and the second vector into a project cluster based on the first vector and the second vector being within a threshold distance. The project cluster represents a set of filters associated with a subset of projects. Additionally, the method includes assigning a searchable tag to the project cluster based on the filter being a majority filter of the project cluster. The searchable tag includes metadata that facilitates locating the projects responsive to a query to the set of projects.

    AUGMENTING PROJECT DATA WITH SEARCHABLE METADATA FOR FACILITATING PROJECT QUERIES

    公开(公告)号:US20200097595A1

    公开(公告)日:2020-03-26

    申请号:US16143038

    申请日:2018-09-26

    Applicant: Adobe Inc.

    Abstract: Certain embodiments involve augmenting project data with searchable metadata for facilitating project queries. A method includes receiving metadata of the set of projects and identifying a filter within the metadata. The method also includes generating a first vector representing a first project of the set of projects and generating a second vector representing a second project of the set of projects. Further, the method includes grouping the first vector and the second vector into a project cluster based on the first vector and the second vector being within a threshold distance. The project cluster represents a set of filters associated with a subset of projects. Additionally, the method includes assigning a searchable tag to the project cluster based on the filter being a majority filter of the project cluster. The searchable tag includes metadata that facilitates locating the projects responsive to a query to the set of projects.

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