Apparatus and method for managing systems each including a plurality of configuration items
    11.
    发明授权
    Apparatus and method for managing systems each including a plurality of configuration items 有权
    用于管理系统的装置和方法,每个系统包括多个配置项

    公开(公告)号:US08682899B2

    公开(公告)日:2014-03-25

    申请号:US13482288

    申请日:2012-05-29

    IPC分类号: G06F17/30

    摘要: An apparatus generates configuration group information by classifying, based on first log information storing messages outputted by a first plurality of configuration items of a first system, into first configuration groups each including one or more configuration items that have outputted messages having a commonality. The apparatus generates relation class information that defines, in association with the first configuration groups, first one or more message propagation relations. The apparatus classifies a second plurality of configuration items of a second system into second configuration groups included in the first configuration groups, based on the configuration group information and second log information storing messages outputted by the second plurality of configuration items, and applies second one or more message propagation relations that are associated, by the relation class information, with third configuration groups included in the second configuration groups, to the second plurality of configuration items.

    摘要翻译: 一种装置,通过将存储由第一系统的第一多个配置项输出的消息的第一日志信息分类为每个包括一个或多个具有共同性的消息的配置项的配置组,来生成配置组信息。 该装置生成与第一配置组相关联地定义第一一个或多个消息传播关系的关系类信息。 该装置基于配置组信息和存储由第二多个配置项目输出的消息的第二日志信息,将第二系统的第二多个配置项分类为包括在第一配置组中的第二配置组,并应用第二个配置组 通过关系类信息与包括在第二配置组中的第三配置组相关联的更多的消息传播关系到第二多个配置项。

    Apparatus and method for selecting candidate for failure component
    12.
    发明授权
    Apparatus and method for selecting candidate for failure component 有权
    用于选择故障分量的候选者的装置和方法

    公开(公告)号:US08984337B2

    公开(公告)日:2015-03-17

    申请号:US12977583

    申请日:2010-12-23

    IPC分类号: G06F11/00 G06F11/07

    摘要: An apparatus for selecting a candidate for a failure component causing errors from a plurality of components included in a network system, the apparatus includes a processor for executing a procedure. The procedure includes determining a relation class of a relation among the plurality of components on the basis of configuration information of the network system, each of the relations being classified into one of the relation classes in accordance with a direction of an error propagation, determining an investigation range for each component having an error on the basis of investigation information including an error type of an error occurred in the each component and an investigation direction corresponding to the relation class, the investigation range being a set of the components to be investigated, and selecting a component on the basis of an appearance frequency of each component in the investigation ranges as the candidate.

    摘要翻译: 一种用于从包括在网络系统中的多个组件导出错误的故障组件的候选者的选择装置,该装置包括用于执行过程的处理器。 该过程包括基于网络系统的配置信息来确定多个组件之间的关系的关系类别,每个关系根据错误传播的方向被分类为关系类别之一,确定 基于包括每个组件中发生的错误的错误类型的调查信息和与关系类别相对应的调查方向的每个组件具有错误的调查范围,调查范围是要被调查的组件的集合,以及 根据调查范围内的各个部件的出现频率来选择部件作为候补。

    Verification apparatus, verification method, and computer product
    13.
    发明授权
    Verification apparatus, verification method, and computer product 失效
    验证装置,验证方法和计算机产品

    公开(公告)号:US08332691B2

    公开(公告)日:2012-12-11

    申请号:US12414661

    申请日:2009-03-30

    申请人: Masataka Sonoda

    发明人: Masataka Sonoda

    IPC分类号: G06F11/00

    CPC分类号: G06F11/3684 G06F11/0796

    摘要: A main step is retrieved from an operations process subject to verification. Mapping information is referenced to further retrieve a preventive measure against an error expected upon execution of the main step. Based on the order in which the preventive measure is executed within the operations process, it is determined whether the preventive measure has been incorporated into the operations process at a correct position and a result of the determination is output.

    摘要翻译: 从经过验证的操作过程中检索主要步骤。 引用映射信息来进一步检索针对执行主步骤时预期的错误的预防措施。 基于在操作过程中执行预防措施的顺序,确定预防措施是否已经被合并到正确位置的操作过程中,并且确定结果被输出。

    Resource lending control apparatus and resource lending method
    14.
    发明授权
    Resource lending control apparatus and resource lending method 有权
    资源贷款管理机制和资源借贷方式

    公开(公告)号:US08856334B2

    公开(公告)日:2014-10-07

    申请号:US12793272

    申请日:2010-06-03

    摘要: A resource lending control apparatus stores an assignment time and a deletion time in association with each other for each customer. The assignment time indicates a time for assigning an application used by each customer to provide a service to a server. The deletion time indicates a time for deleting the application from the server. The resource lending control apparatus calculates a lendable period of a remaining fixed resource of a lending customer by subtracting the deletion time and the assignment time of the lending customer from a remaining fixed period. The resource lending control apparatus calculates a total borrowing period, i.e., a period during which a borrowing customer is to use a borrowed resource, by adding the deletion time and the assignment time of the borrowing customer to a borrowing request period. Then, the resource lending control apparatus determines whether the calculated total borrowing period is covered by the calculated lendable period to determine to lend the remaining fixed resource.

    摘要翻译: 资源借出控制装置针对每个顾客彼此关联地存储分配时间和删除时间。 分配时间表示分配每个客户使用的应用程序向服务器提供服务的时间。 删除时间表示从服务器删除应用程序的时间。 资源借出控制装置通过从剩余固定期间减去借出用户的删除时间和分配时间来计算借出用户的剩余固定资源的可借用期间。 资源借出控制装置通过将借用用户的删除时间和分配时间添加到借用请求期间来计算借款周期,即借用客户使用借用资源的期间。 然后,资源借出控制装置判定所计算出的总借款期间是否被计算出的可借出期限覆盖,以确定借出剩余的固定资源。

    Operation management system having a process execution apparatus, information management apparatus, and process analyzing apparatus, process analyzing apparatus, recording medium in which process analysis program is recorded, and process analysis method
    15.
    发明授权
    Operation management system having a process execution apparatus, information management apparatus, and process analyzing apparatus, process analyzing apparatus, recording medium in which process analysis program is recorded, and process analysis method 有权
    操作管理系统具有处理执行装置,信息管理装置和处理分析装置,处理分析装置,记录有处理分析程序的记录介质和处理分析方法

    公开(公告)号:US08037359B2

    公开(公告)日:2011-10-11

    申请号:US12748863

    申请日:2010-03-29

    申请人: Masataka Sonoda

    发明人: Masataka Sonoda

    IPC分类号: G06F11/00

    CPC分类号: G06Q10/06

    摘要: A process analyzing apparatus includes processing-identifying-information acquiring, from setting history information in which an update date and time, update-result information, and management-target identifying information, processing identifying information that is associated with the same management-target identifying information indicating that the updating processing is unsuccessful and that is associated with processing identifying information associated with an update date and time within a specific period of time from the update date and time associated with the update-result information indicating that the updating processing is unsuccessful, and failure-cause-processing estimating, from execution history information in which an execution history of each processing contained in the process is associated with the processing identifying information, processing corresponding to the processing identifying information acquired as the processing that is the cause of the failure of the processing corresponding to the processing identifying information associated with the update-result information indicating that the updating processing is unsuccessful.

    摘要翻译: 过程分析装置包括处理识别信息,从设置历史信息获取更新日期和时间,更新结果信息和管理目标识别信息,处理与相同管理目标识别信息相关联的识别信息 指示更新处理不成功,并且与从指示更新处理不成功的更新结果信息相关联的更新日期和时间的特定时间段内处理与更新日期和时间相关联的识别信息相关联; 故障原因处理估计从处理中包含的每个处理的执行历史与处理识别信息相关联的执行历史信息,与作为故障原因的处理获取的处理标识信息相对应的处理 对应于与指示更新处理不成功的更新结果信息相关联的处理识别信息的处理。

    RESOURCE LENDING CONTROL APPARATUS AND RESOURCE LENDING METHOD
    16.
    发明申请
    RESOURCE LENDING CONTROL APPARATUS AND RESOURCE LENDING METHOD 有权
    资源借贷控制装置和资源借贷方式

    公开(公告)号:US20100241751A1

    公开(公告)日:2010-09-23

    申请号:US12793272

    申请日:2010-06-03

    IPC分类号: G06F15/16

    摘要: A resource lending control apparatus stores an assignment time and a deletion time in association with each other for each customer. The assignment time indicates a time for assigning an application used by each customer to provide a service to a server. The deletion time indicates a time for deleting the application from the server. The resource lending control apparatus calculates a lendable period of a remaining fixed resource of a lending customer by subtracting the deletion time and the assignment time of the lending customer from a remaining fixed period. The resource lending control apparatus calculates a total borrowing period, i.e., a period during which a borrowing customer is to use a borrowed resource, by adding the deletion time and the assignment time of the borrowing customer to a borrowing request period. Then, the resource lending control apparatus determines whether the calculated total borrowing period is covered by the calculated lendable period to determine to lend the remaining fixed resource.

    摘要翻译: 资源借出控制装置针对每个顾客彼此关联地存储分配时间和删除时间。 分配时间表示分配每个客户使用的应用程序向服务器提供服务的时间。 删除时间表示从服务器删除应用程序的时间。 资源借出控制装置通过从剩余固定期间减去借出用户的删除时间和分配时间来计算借出用户的剩余固定资源的可借用期间。 资源借出控制装置通过将借用用户的删除时间和分配时间添加到借用请求期间来计算总借款期间,即借用客户使用借用资源的期间。 然后,资源借出控制装置判定所计算出的总借款期间是否被计算出的可借出期限覆盖,以确定借出剩余的固定资源。

    Computer product, operation and management support apparatus and method
    17.
    发明授权
    Computer product, operation and management support apparatus and method 有权
    电脑产品,运行和管理支持设备及方法

    公开(公告)号:US08751503B2

    公开(公告)日:2014-06-10

    申请号:US13114357

    申请日:2011-05-24

    申请人: Masataka Sonoda

    发明人: Masataka Sonoda

    IPC分类号: G06F17/30

    CPC分类号: G06Q10/06

    摘要: A computer-readable, non-transitory medium stores therein an operation management support program that causes a computer to execute a process that includes acquiring execution history information recording for each element group included in activity diagrams expressing work procedures for operation processes executed by a system, correlations between elements and access destinations thereof; searching among elements not yet selected from among all element groups, for a second element having an access destination coinciding with that of a first element selected from among all element groups, the searching performed by referring to the acquired execution history information; setting the first and the second elements as synonymous elements, if a second element is retrieved at the searching; extracting from among the element groups included in the activity diagrams including synonymous elements, a common element string of elements common among the activity diagrams that include the synonymous elements; and outputting the extracted common element string.

    摘要翻译: 计算机可读的非暂时性介质存储操作管理支持程序,其使得计算机执行包括获取对表示由系统执行的操作处理的工作过程的活动图中包含的每个元素组的执行历史信息记录的处理, 元素与其访问目的地之间的相关性; 在所有元素组中尚未选择的元素之中,对于具有与从所有元素组中选择的第一元素的访问目的地一致的第二元素进行搜索,通过参考获取的执行历史信息进行搜索; 将第一和第二元素设置为同义元素,如果在搜索中检索到第二个元素; 从包括同义元素的活动图中包括的元素组中提取包括同义元素的活动图中共同的元素的共同元素串; 并输出所提取的公共元素串。

    COMPUTER PRODUCT, OPERATION AND MANAGEMENT SUPPORT APPARATUS AND METHOD
    18.
    发明申请
    COMPUTER PRODUCT, OPERATION AND MANAGEMENT SUPPORT APPARATUS AND METHOD 有权
    计算机产品,操作和管理支持设备和方法

    公开(公告)号:US20110225160A1

    公开(公告)日:2011-09-15

    申请号:US13114357

    申请日:2011-05-24

    申请人: Masataka Sonoda

    发明人: Masataka Sonoda

    IPC分类号: G06F17/30

    CPC分类号: G06Q10/06

    摘要: A computer-readable, non-transitory medium stores therein an operation management support program that causes a computer to execute a process that includes acquiring execution history information recording for each element group included in activity diagrams expressing work procedures for operation processes executed by a system, correlations between elements and access destinations thereof; searching among elements not yet selected from among all element groups, for a second element having an access destination coinciding with that of a first element selected from among all element groups, the searching performed by referring to the acquired execution history information; setting the first and the second elements as synonymous elements, if a second element is retrieved at the searching; extracting from among the element groups included in the activity diagrams including synonymous elements, a common element string of elements common among the activity diagrams that include the synonymous elements; and outputting the extracted common element string.

    摘要翻译: 计算机可读的非暂时性介质存储操作管理支持程序,其使得计算机执行包括获取对表示由系统执行的操作处理的工作过程的活动图中包含的每个元素组的执行历史信息记录的处理, 元素与其访问目的地之间的相关性; 在所有元素组中尚未选择的元素之中,对于具有与从所有元素组中选择的第一元素的访问目的地一致的第二元素进行搜索,通过参考获取的执行历史信息进行搜索; 将第一和第二元素设置为同义元素,如果在搜索中检索到第二个元素; 从包括同义元素的活动图中包括的元素组中提取包括同义元素的活动图中共同的元素的共同元素串; 并输出所提取的公共元素串。