公开(公告)号：US20220405138A1

公开(公告)日：2022-12-22

申请号：US17391391

申请日：2021-08-02

Applicant: Citrix Systems, Inc.

Inventor： PN Prathima ,  Vikramjeet Singh ,  Mukesh Garg ,  Venkatesh Vellingiri ,  Vivek Koni Raghuveer ,  Syed Mansoor Pasha ,  Sharath Babu ,  Kamal Deka ,  Ramnath Repakula

IPC: G06F9/50 ,  G06F11/34

Abstract: Described are systems and methods of detecting processes causing degradation of machine performance using heuristics. A device may identify a plurality of time intervals having a use of a resource on a machine above a threshold. The device may identify a percentage of the use of the resource by each of a plurality processes on the machine using the resource during each time interval of the plurality of time intervals. The device may determine a score for each process of the plurality processes based at least on a function of the percentage of the use of the resource over one or more of the plurality of time intervals in which each process used the resource. The device may provide, for display, a selection of one or more processes from the plurality of processes ranked by the score.

公开(公告)号：US20220255813A1

公开(公告)日：2022-08-11

申请号：US17172454

申请日：2021-02-10

Applicant: Citrix Systems, Inc.

Inventor： Vikramjeet Singh Sandhu ,  Vivek Koni Raghuveer ,  Guna Sekhar Pera ,  Neha Joshi ,  Mukesh Garg

IPC: H04L12/24 ,  H04W4/02 ,  H04L29/08

Abstract: Described embodiments provide for associating a user experience score with a location of a client. A device may identify a session between the client and an application service established via a first network. The device may receive, via the application service, a network address of the client associated with a second network. The device may determine a location of the client accessing the application service via the first network based at least on the network address associated with the second network. The device may receive, from an instrumentation service, performance factors for the client. Each of the performance factors may be associated with access to the application service by the client. The device may generate a user experience score for the client based at least on the performance factors. The device may provide an instruction based at least on an association between the user experience score and the location.

公开(公告)号：US20220182278A1

公开(公告)日：2022-06-09

申请号：US17164146

申请日：2021-02-01

Applicant: Citrix Systems, Inc.

Inventor： Mahesh Vangapalli ,  Mukesh Garg ,  Vikramjeet Singh Sandhu ,  Vivek Koni Raghuveer

IPC: H04L12/24 ,  H04L29/08 ,  H04L29/14

Abstract: Described embodiments provide systems and method for determining a root cause of a failure of a session to an application, device or server. A failure of a session with an application can be identified. A device can generate a mapping between characteristics of data from the application associated with the failure and data from monitoring a plurality of sessions between a plurality of end points and a plurality of applications hosted by a plurality of computing devices. The device can determine, responsive to the mapping indicating an association between at least one characteristic of the data from the application and the data from the monitoring, a cause of the failure of the session with the application.