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公开(公告)号：US12001287B2
公开(公告)日：2024-06-04
申请号：US17936724
申请日：2022-09-29
Applicant: Citrix Systems, Inc.
Inventor： Andreas Varnavas , Neha Joshi , Vikramjeet Singh , Prabhjeet Singh Chawla
CPC classification number: G06F11/1423 , G06F9/45558 , G06F11/302 , G06F11/3495 , G06F2009/45562 , G06F2201/85 , H04L63/0272
Abstract: Described embodiments provide systems and methods for detection of the degradation of a virtual desktop environment. A computing device may receive data from a plurality of client devices. The computing device may identify a subset of client devices from the plurality of client devices with at least one characteristic in common based on the received data. The computing device may determine a ratio of the identified subset of client devices, the ratio being a comparison of client devices of the subset with a value above a first threshold to a total number of client devices of the subset, and the value being indicative of a characteristic of performance for that client device. The computing device may identify a cause of an anomaly in the performance of the application based on the ratio exceeding a second threshold.
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公开(公告)号：US11467911B2
公开(公告)日：2022-10-11
申请号：US17138162
申请日：2020-12-30
Applicant: Citrix Systems, Inc.
Inventor： Andreas Varnavas , Neha Joshi , Vikramjeet Singh , Prabhjeet Singh Chawla
Abstract: Described embodiments provide systems and methods for detection of the degradation of a virtual desktop environment. A computing device may receive data from a plurality of client devices. The computing device may identify a subset of client devices from the plurality of client devices with at least one characteristic in common based on the received data. The computing device may determine a ratio of the identified subset of client devices, the ratio being a comparison of client devices of the subset with a value above a first threshold to a total number of client devices of the subset, and the value being indicative of a characteristic of performance for that client device. The computing device may identify a cause of an anomaly in the performance of the application based on the ratio exceeding a second threshold.
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Patent Agency Ranking
公开(公告)号：US20230025718A1
公开(公告)日：2023-01-26
申请号：US17936724
申请日：2022-09-29
Applicant: Citrix Systems, Inc.
Inventor： Andreas Varnavas , Neha Joshi , Vikramjeet Singh , Prabhjeet Singh Chawla
Abstract: Described embodiments provide systems and methods for detection of the degradation of a virtual desktop environment. A computing device may receive data from a plurality of client devices. The computing device may identify a subset of client devices from the plurality of client devices with at least one characteristic in common based on the received data. The computing device may determine a ratio of the identified subset of client devices, the ratio being a comparison of client devices of the subset with a value above a first threshold to a total number of client devices of the subset, and the value being indicative of a characteristic of performance for that client device. The computing device may identify a cause of an anomaly in the performance of the application based on the ratio exceeding a second threshold.
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公开(公告)号：US11411839B1
公开(公告)日：2022-08-09
申请号：US17172454
申请日：2021-02-10
Applicant: Citrix Systems, Inc.
Inventor： Vikramjeet Singh Sandhu , Vivek Koni Raghuveer , Guna Sekhar Pera , Neha Joshi , Mukesh Garg
IPC: H04L41/5009 , H04L67/50 , H04L41/5061 , H04W4/02 , H04L43/16
Abstract: Described embodiments provide for associating a user experience score with a location of a client. A device may identify a session between the client and an application service established via a first network. The device may receive, via the application service, a network address of the client associated with a second network. The device may determine a location of the client accessing the application service via the first network based at least on the network address associated with the second network. The device may receive, from an instrumentation service, performance factors for the client. Each of the performance factors may be associated with access to the application service by the client. The device may generate a user experience score for the client based at least on the performance factors. The device may provide an instruction based at least on an association between the user experience score and the location.
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5.发明授权公开(公告)号：US11265389B2
公开(公告)日：2022-03-01
申请号：US16559236
申请日：2019-09-03
Applicant: Citrix Systems, Inc.
Inventor： Akshat Bordia , Neha Joshi , Vikramjeet Singh , Mukesh Garg , Nikhil Desai Shridhar , Venkatesh Vellingiri
Abstract: Described embodiments provide systems and methods for measuring user experience with virtual or hosted desktops or applications, with scores calculated based on weights determined during a supervisory learning process. The scores are multivariate across a number of factors that affect user experience, enabling administrators to easily and efficiently identify trends and degradations or improvements to a system. This allows the administrator to take mitigating actions, fully implement temporary adjustments, or perform other such functions to improve the working of the system based on the real-time measurement and analysis of user experience.
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公开(公告)号：US20220255813A1
公开(公告)日：2022-08-11
申请号：US17172454
申请日：2021-02-10
Applicant: Citrix Systems, Inc.
Inventor： Vikramjeet Singh Sandhu , Vivek Koni Raghuveer , Guna Sekhar Pera , Neha Joshi , Mukesh Garg
Abstract: Described embodiments provide for associating a user experience score with a location of a client. A device may identify a session between the client and an application service established via a first network. The device may receive, via the application service, a network address of the client associated with a second network. The device may determine a location of the client accessing the application service via the first network based at least on the network address associated with the second network. The device may receive, from an instrumentation service, performance factors for the client. Each of the performance factors may be associated with access to the application service by the client. The device may generate a user experience score for the client based at least on the performance factors. The device may provide an instruction based at least on an association between the user experience score and the location.
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公开(公告)号：US20220156154A1
公开(公告)日：2022-05-19
申请号：US17138162
申请日：2020-12-30
Applicant: Citrix Systems, Inc.
Inventor： Andreas Varnavas , Neha Joshi , Vikramjeet Singh , Prabhjeet Singh Chawla
Abstract: Described embodiments provide systems and methods for detection of the degradation of a virtual desktop environment. A computing device may receive data from a plurality of client devices. The computing device may identify a subset of client devices from the plurality of client devices with at least one characteristic in common based on the received data. The computing device may determine a ratio of the identified subset of client devices, the ratio being a comparison of client devices of the subset with a value above a first threshold to a total number of client devices of the subset, and the value being indicative of a characteristic of performance for that client device. The computing device may identify a cause of an anomaly in the performance of the application based on the ratio exceeding a second threshold.
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