Systems and methods for searching quotes of entities using a database

    公开(公告)号:US10198508B1

    公开(公告)日:2019-02-05

    申请号:US15633368

    申请日:2017-06-26

    Applicant: Google Inc.

    Abstract: Systems and methods are provided for searching and identifying quotes in response to a query from a user. Consistent with certain embodiments, systems and methods are provided for identifying one or more subject entities associated with the query and for identifying, from a database or from search results obtained in response to the query, a set of quotes corresponding to the one or more subject entities. Further, systems and methods are provided for determining quote scores for the identified quotes based on at least one of the relationship of each quote to the one or more subject entities, the recency of each quote, and the popularity of each quote. Additionally, systems and methods are provided for organizing the identified quotes in a rank order based on the quote scores and selecting quotes based on the rank order or based on the quote scores. In addition, systems and methods are provided for transmitting information to display the selected quotes on a display device.

    Campaign and competitive analysis and data visualization based on search interest data
    12.
    发明授权
    Campaign and competitive analysis and data visualization based on search interest data 有权
    基于搜索兴趣数据的竞选和竞争分析和数据可视化

    公开(公告)号:US09043302B1

    公开(公告)日:2015-05-26

    申请号:US13843318

    申请日:2013-03-15

    Applicant: Google Inc.

    CPC classification number: G06F17/30864 G06F17/30716

    Abstract: Techniques for providing interactive visualizations for an entity or group of entities based on search interest data are provided. The search interest data may be derived from Internet or online search data related to the entities and relevant attributes of the entities. Each of the entities and attributes may be represented in a structured search market using a predefined list of relevant search terms or keywords. The search interest of each entity and attribute may be determined based on probabilities representing a likelihood of a search for an entity co-occurring with a search for a relevant attribute within a predetermined time proximity.

    Abstract translation: 提供了基于搜索兴趣数据为实体或一组实体提供交互式可视化的技术。 搜索兴趣数据可以从与实体相关的因特网或在线搜索数据和实体的相关属性导出。 每个实体和属性可以使用相关搜索词或关键字的预定义列表在结构化搜索市场中表示。 每个实体和属性的搜索兴趣可以基于表示在预定时间邻近内搜索与相关属性的搜索共同出现的实体的可能性的概率来确定。

    AUTOMATED CALL REQUESTS WITH STATUS UPDATES
    13.
    发明申请

    公开(公告)号:US20170359464A1

    公开(公告)日:2017-12-14

    申请号:US15621897

    申请日:2017-06-13

    Applicant: Google Inc.

    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

    ESCALATION TO A HUMAN OPERATOR
    14.
    发明申请

    公开(公告)号:US20170358296A1

    公开(公告)日:2017-12-14

    申请号:US15621923

    申请日:2017-06-13

    Applicant: Google Inc.

    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call initiations and bailouts. In some implementations, a method includes analyzing, by a call initiating system, a real-time conversation between a first human and the bot during a phone call between the first human on a first end of the phone call and the bot on a second end of the phone call. The call initiating system can determine, based on the analysis of the real-time conversation, whether the phone call should be transitioned from the bot to a second human on the second end of the phone call. In response to determining that the phone call should be transitioned to a second human on the second end of the phone call, the call initiating system transitions the phone call from the bot to the second human.

    Providing an explanation of a missing fact estimate

    公开(公告)号:US09659056B1

    公开(公告)日:2017-05-23

    申请号:US14143904

    申请日:2013-12-30

    Applicant: GOOGLE INC.

    CPC classification number: G06F17/30424

    Abstract: Systems and methods are disclosed for providing an explanation of an estimate for information missing from a data graph. An example method may include receiving a query that requests information for a first entity and receiving an estimate for the information, the estimate being based on a plurality of features of a joint distribution model. The method may include determining respective contribution scores for the plurality of features, selecting a quantity of the features with highest contribution scores, generating, using the selected quantity of features, an explanation for the estimate; and providing the explanation and the estimate as part of a search result for the query.

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