公开(公告)号：US20190004749A1

公开(公告)日：2019-01-03

申请号：US15991673

申请日：2018-05-29

Applicant: KYOCERA Document Solutions Inc.

Inventor： Koki NAKAJIMA ,  Takeshi NAKAMURA ,  Keisuke FUKUSHIMA

IPC: G06F3/12

CPC classification number: G06F3/1225 ,  G06F3/1203 ,  G06F3/123 ,  G06F3/1236 ,  G06F3/1273 ,  G06F3/1285 ,  G06F3/1287

Abstract: A remote communication control system includes a session relay system, a session management unit, and a remote maintenance unit. The session relay system associates a connection established with an image forming apparatus with a connection established with an electronic device located outside a network to which the image forming apparatus belongs, so as to relay a session between the image forming apparatus and the electronic device. The session management unit manages the session. The remote maintenance unit executes a remote maintenance to the image forming apparatus corresponding to an instruction from the electronic device. When the remote maintenance corresponding to the instruction is a specific remote maintenance, the session management unit terminates the session established to the image forming apparatus as a target for the remote maintenance corresponding to the instruction.

公开(公告)号：US20190004748A1

公开(公告)日：2019-01-03

申请号：US15990247

申请日：2018-05-25

Applicant: KYOCERA Document Solutions Inc.

Inventor： Koki NAKAJIMA ,  Takeshi NAKAMURA ,  Keisuke FUKUSHIMA

IPC: G06F3/12 ,  G06K15/00

CPC classification number: G06F3/1222 ,  G06F3/1236 ,  G06F3/1284 ,  G06K15/4095 ,  H04L67/14

Abstract: A remote communication system includes an image forming apparatus, an electronic device, a session relay system, and a session management system. The session relay system notifies a first session ID and a second session ID to the session management system. The session management system executes a notification of the first session ID to the electronic device and a notification of the second session ID to the image forming apparatus. The electronic device establishes a connection with the session relay system. The connection uses the first session ID. The image forming apparatus establishes a connection with the session relay system. The connection uses the second session ID. The session relay system relays the session by associating the connection established with the electronic device with the connection established with the image forming apparatus using the first session ID and the second session ID.

公开(公告)号：US20190004742A1

公开(公告)日：2019-01-03

申请号：US15993114

申请日：2018-05-30

Applicant: KYOCERA Document Solutions Inc.

Inventor： Koki NAKAJIMA ,  Takeshi NAKAMURA ,  Keisuke FUKUSHIMA

IPC: G06F3/12 ,  H04L29/08

CPC classification number: G06F3/123 ,  G06F3/1204 ,  G06F3/1236 ,  H04L67/025 ,  H04L67/10 ,  H04L67/125 ,  H04L67/141 ,  H04L67/143 ,  H04L67/42

Abstract: A remote communication control system includes a session relay system and a session management unit. The session relay system relays a session between an image forming apparatus and an electronic device by associating a connection established with the image forming apparatus with a connection established with the electronic device. The electronic device is located outside a network to which the image forming apparatus belongs. The session management unit manages the session. When the electronic device requests a start of the session, the session management unit causes the image forming apparatus to install an application required to establish the session.