摘要:
A system receives subscriber configuration information, for an emergency forking/notification service, that includes criteria for initiating the forking/notification service and contact information for a recipient of the forking/notification service. The system receives an emergency call from a calling device and route the emergency call to a public safety answering point (PSAP). The system identifies the emergency call as a candidate for the emergency forking/notification service based on information associated with the calling device and the criteria for initiating the forking/notification service, and automatically initiates a forking/notification session to notify the recipient that an emergency call has been initiated from the calling device.
摘要:
An approach is provided for managing content for access during a media session. Content or information relating to the content is received from a user over a data network. A message is generated, according to an application layer protocol, specifying an address for subsequent retrieval, by the user, of the content over a communication session established over the data network utilizing the application layer protocol.
摘要:
An approach is provided for extending social networking to television viewing. A community of a plurality of users is created, wherein each user is logged in a device configured to present audio-video content. Presence information of one of the users in the community is determined and transmitted to a corresponding device of another one of the users.
摘要:
An approach is provided for providing a virtual call center by receiving a request for service from a user (e.g., subscriber) and staffing the virtual call center with virtual agents selected based on the service requirements of the user and the rich presence information of the virtual agents. The rich presence information includes a skill set of the virtual agent, presence status of the virtual agent, location of the virtual agent, calendar information of the virtual agent, communication capability of the virtual agent, mobility of the virtual agent, or a combination thereof.
摘要:
A method may include storing user information associated with a first user, where the user information includes at least two of location information, presence information, address book information or calendar information. The method may also include storing access control information identifying criteria for allowing parties to access the user information and receiving, from a first party, a request for access to at least a first portion of the user information. The method may further include determining, based on the access control information, whether the first party is authorized to access the first portion of the user information and providing access to the first portion of the user information, when it is determined that the first party is authorized to access the first portion of the user information.
摘要:
An approach is provided for enhancing verbal communication sessions. A verbal component of a communication session is converted into textual information. The converted textual information is scanned for a text string to trigger an application. The application is invoked to provide supplemental information about the textual information or to perform an action in response to the textual information for or on behalf of a party of the communication session. The supplemental information or a confirmation of the action is transmitted to the party.
摘要:
An approach is provided for selectively translating a communication session and associated media among different formats based on user sensory impairment, preferred communication format, device capability, and restrictive environmental conditions.
摘要:
An approach is provided for a managed heterogeneous sensor service. A plurality of signals are received over a communication network from, respectively, a plurality of heterogeneous sensors. A plurality of instant communication sessions are established over the communication network corresponding to each of the sensors. Presence of each of the sensors is indicated over the instant communication sessions. Sensor data is generated in response to the received signals. The sensor data is transmitted over the corresponding instant communication sessions.
摘要:
A method may include storing user information associated with a first user, where the user information includes at least two of location information, presence information, address book information or calendar information. The method may also include storing access control information identifying criteria for allowing parties to access the user information and receiving, from a first party, a request for access to at least a first portion of the user information. The method may further include determining, based on the access control information, whether the first party is authorized to access the first portion of the user information and providing access to the first portion of the user information, when it is determined that the first party is authorized to access the first portion of the user information.
摘要:
An approach is provided for selectively translating a communication session and associated media among different formats based on user sensory impairment, preferred communication format, device capability, and restrictive environmental conditions.