Identifying fraudulent online applications

    公开(公告)号:US10825028B1

    公开(公告)日:2020-11-03

    申请号:US15465874

    申请日:2017-03-22

    Abstract: A method of using browsing activity to identify fraudulent online or virtual applications includes receiving a virtual application over one or more radio frequency links, determining an applicant name on the virtual application, determining an IP address of a source computer from which the virtual application originated, determining an online browsing or search history associated with the IP address, determining whether the online browsing or search history indicates recent Internet searches for the applicant name, and, in response to determining that the online browsing or search history does indicate recent Internet searches for the applicant name, flagging the virtual application as fraudulent and generating an electronic alert indicating that the virtual application is fraudulent to facilitate identifying fraudulent virtual applications for goods or services.

    FACILITATING FRAUD DISPUTE RESOLUTION USING MACHINE LEARNING

    公开(公告)号:US20210374764A1

    公开(公告)日:2021-12-02

    申请号:US15465868

    申请日:2017-03-22

    Abstract: In a computer-implemented method of facilitating a fraud dispute resolution process, types of information historically indicative of fraud (or its absence) may be identified by training a machine learning program using transaction data associated with financial transactions and fraud determinations for those transactions. An indication that fraud is suspected for a first transaction may be received, and transaction data may be retrieved. Based upon at least one of the identified types of information and the transaction data, a first set of one or more queries that are designed to ascertain whether the first transaction was fraudulent may be generated. The first set of queries may be transmitted to a remote computing device for display to the customer, and a first set of one or more customer responses may be received. Based upon the first set of customer responses, it may be determined whether the first transaction was fraudulent.

    IDENTIFYING POTENTIAL CHARGEBACK SCENARIOS USING MACHINE LEARNING

    公开(公告)号:US20210374753A1

    公开(公告)日:2021-12-02

    申请号:US15465856

    申请日:2017-03-22

    Abstract: A method of identifying a potential chargeback scenario includes generating or updating chargeback candidate detection rules, at least by training a machine learning program. The machine learning program may be trained using transaction data associated with financial transactions, and using chargeback determinations, for the financial transactions, that were made in accordance with chargeback rules associated with a card network entity. The method also includes receiving an indication that fraud has been confirmed for a financial transaction associated with a merchant and a financial account, and retrieving transaction data associated with the financial transaction. The method may further include determining, by applying the chargeback candidate detection rules, that a chargeback may be warranted for the transaction, and causing an indication of such to be displayed to one or more people via one or more computing device user interfaces.

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