COMPUTER SYSTEM MANAGEMENT METHOD AND MANAGEMENT APPARATUS
    11.
    发明申请
    COMPUTER SYSTEM MANAGEMENT METHOD AND MANAGEMENT APPARATUS 有权
    计算机系统管理方法与管理手段

    公开(公告)号:US20120233317A1

    公开(公告)日:2012-09-13

    申请号:US13133899

    申请日:2011-03-08

    IPC分类号: G06F15/173

    摘要: The present invention makes it possible to analyze a problem spanning multiple domains. A management apparatus stores an analysis rule. The analysis rule defines a relationship between a causal event, which constitutes a cause of a problem, and multiple relevant events, which denote problems created by the causal event. A first management apparatus acquires a relevant event related to a prescribed node apparatus, which is not under management of the first management apparatus, from a second management apparatus, which manages the prescribed node apparatus. The first management apparatus analyzes a problem by applying the relevant event acquired from the second management apparatus and another relevant event related to a node apparatus under the management of the first management apparatus to the analysis rule.

    摘要翻译: 本发明可以分析跨越多个域的问题。 管理装置存储分析规则。 分析规则定义了构成问题原因的因果事件与表示由因果事件产生的问题的多个相关事件之间的关系。 第一管理装置从管理规定节点装置的第二管理装置获取与不属于第一管理装置的管理的规定节点装置有关的事件。 第一管理装置通过将从第二管理装置获取的相关事件和与第一管理装置的管理下的节点装置相关的另一相关事件应用于分析规则来分析问题。

    Computer system management method and management apparatus
    12.
    发明授权
    Computer system management method and management apparatus 有权
    计算机系统管理方法及管理手段

    公开(公告)号:US08583789B2

    公开(公告)日:2013-11-12

    申请号:US13143493

    申请日:2011-03-28

    IPC分类号: G06F15/173

    摘要: An object of the present invention is to create information for use in problem analysis only for a required event in a case where an event denoting a change in the configuration of a computer system has been detected. A management apparatus detects a configuration change of the computer system as an event and records this event in an event management table T30. The management apparatus holds an event propagation model for analyzing a problem, and records an event corresponding to the event propagation model in target event management information T34. The management apparatus executes a problem analysis process in a case where a detected event is registered in the target event management information.

    摘要翻译: 本发明的目的是在检测到表示计算机系统的配置的变化的事件的情况下,仅为所需事件创建用于问题分析的信息。 管理装置检测作为事件的计算机系统的配置更改,并将该事件记录在事件管理表T30中。 管理装置保存用于分析问题的事件传播模型,并将与事件传播模型对应的事件记录在目标事件管理信息T34中。 在检测到的事件登记在目标事件管理信息中的情况下,管理装置执行问题分析处理。

    Management method of computer system and management system
    13.
    发明授权
    Management method of computer system and management system 有权
    计算机系统和管理系统的管理方法

    公开(公告)号:US08819220B2

    公开(公告)日:2014-08-26

    申请号:US13055440

    申请日:2010-10-15

    摘要: To provide a fault analysis result classification function capable of reducing the time required to eliminate a fault in a monitoring target apparatus. The fault analysis results (fault cause candidates) obtained during the fault analysis processing are classified for the influence range of each of the fault cause candidates by analyzing which of the other fault cause candidates relate to the fault events of the apparatus abnormal state, which are used as the basis to derive the each of the fault cause candidates. Further, the classification results are displayed on a GUI.

    摘要翻译: 提供故障分析结果分类功能,能够减少在监视对象装置中消除故障所需的时间。 在故障分析处理中获得的故障分析结果(故障原因候选)通过分析其他故障原因候选与设备异常状态的故障事件相关而被分类为每个故障原因候选的影响范围, 用作导出每个故障原因候选人的基础。 此外,分类结果显示在GUI上。

    Automatic setting of security in communication network system
    14.
    发明授权
    Automatic setting of security in communication network system 失效
    自动设置通信网络系统的安全性

    公开(公告)号:US07623666B2

    公开(公告)日:2009-11-24

    申请号:US10890301

    申请日:2004-07-14

    IPC分类号: H04K1/00

    摘要: A communication network system has a plurality of interconnected sub-networks, at least one mobile node having a care-of address dependent on a sub-network currently connected thereto and a home address independent of the connected sub-network, and a home agent. Upon detection of a sub-network connected to the mobile node, the latter determines a security method corresponding to the sub-network held in a node-side security application management table as a security method for ensuring the security for user data communicated between the mobile node and a home agent associated therewith. Then, the sub-network is notified to the home agent through a mobile node network signal. The home agent determines a security method corresponding to the sub-network from among security methods held in an agent-side security application management table as a security method used for ensuring the security for user data communicated between the home agent and the mobile node managed thereby.

    摘要翻译: 通信网络系统具有多个互连的子网络,至少一个移动节点具有取决于当前连接到其上的子网络的转交地址和独立于所连接的子网络的归属地址以及归属代理。 在检测到连接到移动节点的子网络时,后者确定对应于节点侧安全应用管理表中保存的子网络的安全方法作为用于确保在移动台之间传送的用户数据的安全性的安全方法 节点和与其相关联的归属代理。 然后,子网通过移动节点网络信号通知归属代理。 归属代理从代理侧安全性应用管理表中保存的安全方法中确定与子网对应的安全性方法,作为用于确保归属代理与所管理的移动节点之间通信的用户数据的安全性的安全方法 。

    Active user support system, support center system, active user support program, and active user support method
    15.
    发明申请
    Active user support system, support center system, active user support program, and active user support method 审中-公开
    主动用户支持系统,支持中心系统,主动用户支持程序和主动用户支持方式

    公开(公告)号:US20050182751A1

    公开(公告)日:2005-08-18

    申请号:US11057985

    申请日:2005-02-15

    CPC分类号: G06Q30/06

    摘要: An active user support system includes a communication apparatus, shop system, support center system, and communication line. In the support center system, an address registration reception apparatus acquires the identification information of the communication apparatus when it is newly connected to the communication line. An address information storage apparatus stores the identification information. A customer/purchase information reception apparatus receives the customer information and purchase information transmitted from the shop system. A customer/purchase information storage apparatus stores the received customer information and purchase information. An extraction apparatus specifies, as a device to be supported, a communication apparatus for which a predetermined period has elapsed from the purchase date/time and whose identification information is not stored and extracts information about the specified communication apparatus from the customer/purchase information storage apparatus.

    摘要翻译: 主动的用户支持系统包括通信设备,商店系统,支持中心系统和通信线路。 在支持中心系统中,地址登记接收装置在新连接到通信线路时获取通信装置的识别信息。 地址信息存储装置存储识别信息。 客户/购买信息接收装置接收从商店系统发送的客户信息和购买信息。 客户/购买信息存储装置存储接收到的客户信息和购买信息。 提取装置指定作为要支持的装置,从购买日期/时间起已经经过了预定时间并且其识别信息未被存储的通信装置,并且从客户/购买信息存储器中提取关于指定的通信装置的信息 仪器。

    COMPUTER SYSTEM AND METHOD FOR UPDATING CONFIGURATION INFORMATION
    16.
    发明申请
    COMPUTER SYSTEM AND METHOD FOR UPDATING CONFIGURATION INFORMATION 审中-公开
    用于更新配置信息的计算机系统和方法

    公开(公告)号:US20140122825A1

    公开(公告)日:2014-05-01

    申请号:US13696350

    申请日:2012-10-30

    IPC分类号: G06F12/02

    摘要: In a configuration where a virtual storage array is formed in a physical storage array, if a physical storage administrator acquires a lock for all the physical storage arrays during update of information of multiple physical storage arrays, not only all the physical storage arrays but also all the virtual storage arrays formed therein cannot be manipulated while information update is executed. According to the present invention, when a virtual storage administrator executes change of configuration of the virtual storage array while the physical storage administrator is performing information update of all multiple physical storage arrays and management operation from the virtual storage administrator is not prohibited, the information of the changed configuration is stored in a temporary area of a configuration information database, and at the last of information update, the information of the temporary area is reflected to a normal area of the configuration information database.

    摘要翻译: 在物理存储阵列中形成虚拟存储阵列的配置中,如果物理存储管理员在更新多个物理存储阵列的信息期间获取用于所有物理存储阵列的锁,则不仅所有物理存储阵列,而且全部 其中形成的虚拟存储阵列在执行信息更新时不能被操纵。 根据本发明,当物理存储管理员正在执行所有多个物理存储阵列的信息更新时虚拟存储管理员执行虚拟存储阵列的配置的改变,并且不禁止来自虚拟存储管理员的管理操作时,信息 改变的配置被存储在配置信息数据库的临时区域中,并且在信息更新的最后,临时区域的信息被反映到配置信息数据库的正常区域。

    Automatic setting of security in communication network system
    17.
    发明申请
    Automatic setting of security in communication network system 失效
    自动设置通信网络系统的安全性

    公开(公告)号:US20050028011A1

    公开(公告)日:2005-02-03

    申请号:US10890301

    申请日:2004-07-14

    摘要: A communication network system has a plurality of interconnected sub-networks, at least one mobile node having a care-of address dependent on a sub-network currently connected thereto and a home address independent of the connected sub-network, and a home agent. Upon detection of a sub-network connected to the mobile node, the latter determines a security method corresponding to the sub-network held in a node-side security application management table as a security method for ensuring the security for user data communicated between the mobile node and a home agent associated therewith. Then, the sub-network is notified to the home agent through a mobile node network signal. The home agent determines a security method corresponding to the sub-network from among security methods held in an agent-side security application management table as a security method used for ensuring the security for user data communicated between the home agent and the mobile node managed thereby.

    摘要翻译: 通信网络系统具有多个互连的子网络,至少一个移动节点具有取决于当前连接到其上的子网络的转交地址和独立于所连接的子网络的归属地址以及归属代理。 在检测到连接到移动节点的子网络时,后者确定对应于节点侧安全应用管理表中保存的子网络的安全方法作为用于确保在移动台之间传送的用户数据的安全性的安全方法 节点和与其相关联的归属代理。 然后,子网通过移动节点网络信号通知归属代理。 归属代理从代理侧安全性应用管理表中保存的安全方法中确定与子网对应的安全性方法,作为用于确保归属代理与所管理的移动节点之间通信的用户数据的安全性的安全方法 。

    Management system for managing computer system comprising multiple monitoring-target devices
    18.
    发明授权
    Management system for managing computer system comprising multiple monitoring-target devices 有权
    用于管理包括多个监控目标设备的计算机系统的管理系统

    公开(公告)号:US09244800B2

    公开(公告)日:2016-01-26

    申请号:US13991671

    申请日:2012-09-03

    摘要: A management system manages a computer system including multiple monitoring-target devices. A storage device of the management system stores a general rule, general plan information, unresolved information, and configuration information. A control device of the management system creates multiple expanded rules based on the general rule and the configuration information, and if an event related to any of the multiple monitoring-target devices has occurred, identifies, based on the multiple expanded rules, a first conclusion event constituting a candidate for the cause of the occurred event, creates, based on the general plan information, one or more expanded plans, which are recovery plans that can be implemented if the first conclusion event is a cause, identifies an unresolved event based on the unresolved information, identifies a risk site based on the identified unresolved event, and displays data showing the first conclusion event, expanded plan, and risk site.

    摘要翻译: 管理系统管理包括多个监控目标设备的计算机系统。 管理系统的存储装置存储一般规则,一般计划信息,未解决的信息和配置信息。 管理系统的控制装置基于通用规则和配置信息创建多个扩展规则,并且如果发生与多个监控目标设备中的任一个有关的事件,则基于多个扩展规则识别第一结论 构成事件原因的候选人的事件根据总体规划信息创建一个或多个扩展计划,即如果第一个结论事件是原因可以实现的恢复计划,则基于以下原因识别未解决的事件: 未解决的信息,基于所识别的未解决事件识别风险站点,并显示显示第一个结论事件,扩展计划和风险站点的数据。